Move Coordinator - International

Suddath; Jacksonville (FL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k) with company matching

Weekly pay for hourly employees

Paid Time Off (PTO) and holidays

Tuition reimbursement

Job summary

Suddath is seeking a Move Coordinator for International shipments in a general office setting. The role focuses on monitoring shipment status to ensure delivery dates are met and coordinating communications with agencies and team leads.

Ideal candidates will update systems, process documentation, obtain quotes, and maintain records while handling inquiries and resolving complaints in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills (verbal and written).
• Aptitude for working under deadlines and within specific time frames.
• Ability to read and interpret emails and documents.
• Exceptional ability to identify, analyze, and creatively solve problems.
• Ability to demonstrate resourcefulness and to work independently.
• Self-motivated; works with urgency and with minimum supervision.
• Strong interpersonal and teamwork skills required.

Responsibilities

• Update computer system with notes regarding all communication and changes.
• Communicate and respond promptly to agencies and team leads inquiries regarding the specific movement of shipment via telephone or email.
• Complete and process all documentation related to the shipment.
• Obtain price quote for the movement of shipment.
• Maintain accurate records and audit documents for accuracy.
• Oversee and resolve any complaints.
• Complete all assigned prompts in GMMS.
• Other duties as assigned.

Skills

Customer service

Communication

Deadline oriented

Problem solving

Independent work

Teamwork

Education

High school diploma or GED

Tools

GMMS

Job description

Why Choose Suddath to “Move” your Career to the Next Level?

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

Summary

As the Move Coordinator for International, you will monitor and track shipments status to ensure delivery dates are met.

You Are Excited About This Opportunity Because You Will...

• Update computer system with notes regarding all communication and changes
• Communicate and respond promptly to agencies and team leads inquiries regarding the specific movement of shipment via telephone or email
• Complete and process all documentation related to the shipment
• Obtain price quote for the movement of shipment
• Maintain accurate records and audit documents for accuracy
• Oversee and resolve any complaints
• Complete all assigned prompts in GMMS
• Other duties as assigned.

We Are Excited About You Because…

Knowledge, Skills and Abilities:

• Excellent customer service and communication skills (verbal and written)
• Aptitude for working under deadlines and within specific time frames
• Ability to read and interpret emails and documents
• Exceptional ability to identify, analyze, and creatively solve problems
• Ability to demonstrate resourcefulness and to work independently
• Self-motivated; works with urgency and with minimum supervision
• Strong interpersonal and teamwork skills required

Required Education And Experience

• High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience.
• Overtime required in peak season

Preferred Education And Experience

• Prior experience in logistics/moving industry preferred

Physical Demands/Requirements

• Sit or stand for extended periods of time
• Bend or reach occasionally
• Use repetitive hand motion
• Lift, carry or push up to 15 pounds occasionally

Office Environment

This position is in a general office environment with moderate noise, room temperature

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.