Move Coordinator - International

The Suddath Companies; Jacksonville (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wage

401(k) with company matching

Weekly pay

PTO & holidays

Tuition reimbursement

Job summary

The Suddath Companies in Jacksonville, Texas is seeking a Move Coordinator for International shipments to monitor and track inbound/outbound moves and ensure delivery dates are met.

You will need strong communication, meticulous record-keeping, and the ability to update systems, respond to inquiries, obtain quotes, and resolve issues. Join a stable logistics leader offering comprehensive benefits.

Qualifications

• High school diploma or GED required.
• 1–2 years related experience preferred.
• Overtime may be required during peak season.

Responsibilities

• Monitor and track shipment status to ensure on-time delivery.
• Update the system with notes from communications and changes.
• Respond promptly to inquiries from agencies and team leads.
• Prepare and process all shipment documentation.
• Obtain price quotes for shipment movements.
• Maintain accurate records and audit documents.
• Oversee and resolve customer or carrier complaints.
• Complete prompts in GMMS and perform other duties.

Skills

Customer service

Communication

Deadline oriented

Reading emails/docs

Problem solving

Independent work

Teamwork

Self-motivated

Education

High school diploma or GED

Job description

Why Choose Suddath to "Move" your Career to the Next Level?

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

Summary

As the Move Coordinator for International, you will monitor and track shipments status to ensure delivery dates are met.

You are excited about this opportunity because you will…

• Update computer system with notes regarding all communication and changes
• Communicate and respond promptly to agencies and team leads inquiries regarding the specific movement of shipment via telephone or email
• Complete and process all documentation related to the shipment
• Obtain price quote for the movement of shipment
• Maintain accurate records and audit documents for accuracy
• Oversee and resolve any complaints
• Complete all assigned prompts in GMMS
• Other duties as assigned.

We are excited about you because…

Knowledge, Skills and Abilities:

• Excellent customer service and communication skills (verbal and written)
• Aptitude for working under deadlines and within specific time frames
• Ability to read and interpret emails and documents
• Exceptional ability to identify, analyze, and creatively solve problems
• Ability to demonstrate resourcefulness and to work independently
• Self-motivated; works with urgency and with minimum supervision
• Strong interpersonal and teamwork skills required

Required Education and Experience

• High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience.
• Overtime required in peak season

Preferred Education and Experience

• Prior experience in logistics/moving industry preferred

Physical Demands/Requirements

• Sit or stand for extended periods of time
• Bend or reach occasionally
• Use repetitive hand motion
• Lift, carry or push up to 15 pounds occasionally

Office Environment

This position is in a general office environment with moderate noise, room temperature

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.