Move Coordinator

Jones Lang LaSalle Incorporated; California; On-site; USD 52,000 - 68,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a Move Coordinator to deliver seamless office relocations, serving as the central point of contact for clients, vendors, and internal teams. This role emphasizes data accuracy, move planning, and cost reconciliation to ensure smooth transitions.

Responsibility areas include customer experience management, move execution, and post-move support, coordinating with admins, IT, and facilities teams to optimize seating and workspace layouts.

Qualifications

• Experience coordinating office moves and vendor management.
• Strong attention to detail and data handling.
• Excellent communication with internal teams and vendors.

Responsibilities

• Coordinate onboarding info and move logistics with admins and managers.
• Schedule vendors and manage access, IT disconnect/reconnect.
• Oversee on-site vendor activity and post-move follow-up.

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Move Coordinator - JLL

What this job involves:

The Move Coordinator is responsible for delivering seamless office move experiences that prioritize customer satisfaction and operational excellence. This role manages the complete move lifecycle-from initial planning and coordination through post-move follow-up-ensuring transparency in communication and accurate reconciliation of all move-related costs. You'll serve as the central point of contact for small and large office relocations, partnering with internal stakeholders, vendors, and clients to execute flawless transitions. This position plays a critical role in supporting JLL's commitment to exceptional workplace services and contributes directly to employee productivity and satisfaction during office changes.

Please note: This is a highly data-intensive role. Success in this position requires diligent tracking, managing complex move matrices, analyzing spatial and seating data, and maintaining high database accuracy to support ongoing reporting and real-time decision-making.

What your day-to-day will look like:

Customer Experience Management

• Manage new hire onboarding information and coordinate with administrators and managers to ensure smooth transitions
• Conduct detailed planning sessions with admins and team managers to guide them through move logistics, blocking strategies, and relocation details
• Maintain and update the move matrix with comprehensive customer information and technical requirements
• Assess cubicle conditions, order missing parts, and coordinate ergonomic adjustments
• Review and validate move lists, identifying and resolving potential issues proactively
• Analyze furniture layouts and determine optimal locations for files, storage, and mobile workstations
• Distribute move materials including boxes, labels, pin-ups, and detailed move instructions
• Serve as the primary liaison between internal teams and move vendors, communicating desk additions and last-minute seating changes

Move Execution

• Schedule moving vendors and coordinate security access, including badging requirements
• Arrange disconnection and reconnection of IT equipment, servers, printers, and phone systems
• Manage on-site check-out and check-in processes, ensuring all personnel are properly located
• Provide on-site supervision for all vendors and customers throughout the move day
• Conduct post-move walk-throughs and coordinate necessary adjustments with vendors
• Arrange vendor services for power and data installation as required
• Submit service tickets for space cleaning, key distribution, and furniture placement

Post-Move Support & Administration

• Deliver welcome communications with new location information and site services details
• Resolve issues related to lost or misplaced items