Mountain Sports School Ski/Snowboard Instructor

Snow King Mountain; Jackson (WY); On-site; USD 2,342,000 - 3,237,000; Full time

Benefits offered by this job

Season pass

Food discounts

Retail discounts

Free equipment rentals

Reciprocal ski benefits

Discounted tickets

Job summary

Snow King Mountain Resort in Jackson Hole, Wyoming, seeks ski and snowboard instructors to deliver high-quality lessons in a safe, fun environment and uphold mountain safety rules.

Instructors teach all terrain levels, assist guests with equipment, and participate in MSS operations while maintaining exceptional guest service and communication with families and learners.

Qualifications

• Age 18 or older.
• High School diploma or equivalent education.
• Background check completed successfully.
• Complete Mountain Sports School mandatory training.
• Available to work holidays and weekends.
• Fluent in English (spoken and written).
• Excellent guest service and communication skills.
• Team player.
• Able to work in inclement weather in a high alpine environment.
• Sight, speech, and hearing sufficient to learn, follow directions.

Responsibilities

• Instruct skiing and snowboarding safely on all Green, Blue, and Black terrain.
• Communicate and demonstrate lessons clearly to guests.
• Assess guest progress and adjust instruction accordingly.
• Match guests to appropriate skill levels and coordinate with staff.
• Maintain guest safety on varied terrain and winter conditions.
• Assist guests with loading/unloading chairs and helping children with the process.
• Deliver family lessons across ages 4+ and both disciplines.
• Follow MSS Operations Manual rules and procedures.
• Attend morning and afternoon lineups as scheduled.
• Assist with equipment transport and lesson logistics.
• Supervise children in class and ensure return to guardians.
• Support Mountain Sports School operations: registrations, fittings, sales, facilities upkeep.

Skills

Guest service

Communication

Teamwork

English fluency

Education

High School diploma or equivalent

Job description

Schedule:

Full-time, Part-Time & Peak (e.g. just December Holiday Rush) positions available; Hours of MSS Operation are 9:30 am-6 pm on weekdays and 9:30 am-3:30 pm on weekends; hours flexible depending on Status

Base Pay Rate:

$17-23.50/hr. Additional incentive rates based on experience, private requested hours, etc.

Description

Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, Wyoming. It is home to many summer and winter family-friendly attractions as a dual seasonal facility. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to excellent service.

Job Description

Ski and Snowboard instructors are dedicated to providing exceptional service to our guests. The Instructor will provide quality ski or snowboard instruction to guests in a safe and fun learning environment while upholding company guidelines and all Wyoming Skier Safety Act rules/regulations.

Essential Duties and Responsibilities:

• Ability to competently ski or snowboard all Green, Blue, and (single) Black terrain at Snow King Mountain; exceptions made on a case-by-case basis
• Ability to physically, clearly, and accurately both communicate & demonstrate instruction to guests within [instructor's] assigned levels of Alpine Skiing/Snowboarding
• Ability to discuss the lesson content and evaluate the progress of the lesson with the guest
• Ensuring that guests are matched to appropriate [instructor] skier/snowboarding skill levels and work with supervisors/managers to make appropriate changes when necessary
• Upholding the highest levels of guest safety on varied terrain in varying winter weather conditions
• Coaching guests to load and unload the chairlift and physically assist children with the processHaving high levels of guest service skills and customer experience
• Possessing high levels of creativity
• Willingness to teach a family lesson despite varying ages; willingness to teach ages 4+ and/or instructor both disciplines
• Understanding and abiding by the rules and procedures set forth in the Mountain Sports School Operations Manual
• Attending and being responsible for morning & afternoon lineup when scheduled
• Assisting guests with transportation of ski/snowboard equipment
• Supervising children in class at all times; assisting at lunch and snack times; ensuring the return of children to an identified guardian
• Assisting in the operational responsibilities of the Mountain Sports Schoolprograms including, but not limited to, theregistration process, directing guests to the appropriate equipment fitting source, aiding boot/equipment fitting, sales, upkeep of outdoor teaching areas, cleanliness of facilities, and other tasks as assigned by MSS leadership

Minimum Qualifications:

• 18 years of age or older
• High School or equivalenteducation
• Successful completion of a background check
• Attend and successfully complete the Mountain Sports School mandatory training session(s)
• Must be available to work holidays and weekends
• Must be fluent in all aspects of the English language (spoken and written)
• Must have excellent guest service and communication skills
• Must work well in a team
• Must be able to work in inclement weather in a high alpine environment
• Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions

Employee Benefits:

• Employee season pass (free access to all activities and skiing/snowboarding on the mountain)
• Food and Beverage discounts, Retail/Rental discounts, free equipment rentals
• Reciprocal ski benefits and over 40 resorts across the US
• Discounted tickets for family and friends