Mountain Safety

Sundance Mountain Resort; Utah; On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Employee discounts

Training opportunities

Supportive team environment

Active Season Pass

Job summary

Sundance Mountain Resort is seeking a Mountain Safety team member to support Ski Patrol by enforcing on-hill safety policies and guiding guests. The role emphasizes guest safety and professional service on peak, high-traffic days and weekends.

External staff must commit to at least 15 shifts per season; internal staff to 15 total shifts. Shifts run 9:00 am–3:30 pm on Saturdays and holidays, with peak demand days.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED; or 1–3 months of related experience and/or training; or an equivalent combination.
• Intermediate to advanced skiing or snowboarding ability.
• Ability to ski or snowboard in various mountain conditions.
• Ability to communicate effectively with guests and employees.
• Ability to use a two-way radio and communicate clearly over radio.
• Ability to remain calm and exercise good judgment in difficult situations.
• Physical: regularly ski; lift/move up to 25 lbs, up to 100 lbs frequently, over 100 lbs occasionally.

Responsibilities

• Be friendly, courteous, and professional with guests and staff.
• Know and educate guests on the Skier Responsibility Code and mountain policies.
• Prioritize guest safety in all actions.
• Warn, educate, and remove guests whose conduct is reckless or dangerous.
• Provide assistance and guidance to guests professionally.
• Remain calm and use judgment during emergencies and policy issues.
• Enforce mountain policies and maintain awareness of procedures through training.
• Know area plans for placement and maintenance of signs, ropes, fences, etc.
• Communicate with Ski Patrol and mountain departments via two-way radio.
• Represent Sundance Mountain Resort in a professional manner and improve guest experience.
• Perform other duties as assigned.

Skills

Customer service

Communication

Emergency response

Safety awareness

Physical fitness

Education

High school diploma or GED

Tools

Two-way radio

Job description

Job Title: Mountain Safety

Rate of Pay: $20.00 Hourly

Shift: Part Time. Must be able to work minimum of 15 shifts per Winter operating season. Shifts are 9 am – 3:30 pm, Saturdays, Holidays, and peak high-traffic days.

FLSA Status: Non-Exempt/Hourly

Summary:

The Mountain Safety position is responsible for assisting Ski Patrol with on-hill safe skiing and riding policy enforcement. Mountain Safety staff will primarily be scheduled on Saturdays, holidays (including the week between Christmas and New Year's Day), and other peak, high-traffic days based on operational needs and employee availability. External employees will be expected to commit to a minimum of 15 shifts per season. Internal employees working Mountain Safety and other departments will be expected to commit to a minimum of 10 Mountain Safety shifts, and a minimum of 15 total shifts per season.

Key Responsibilities:

• Be helpful, courteous, and professional when interacting with fellow employees and the skiing public.
• Know the Skier Responsibility Code and use it to educate guests and reinforce established mountain policies.
• Emphasize that guest safety is our primary concern.
• Promote a safe skiing and riding environment by actively warning, educating, and, when necessary, removing guests whose conduct is reckless or creates a danger to themselves or others.
• Provide assistance and guidance to guests in a friendly and professional manner.
• Remain calm and use good judgment and tact when dealing with emergencies, policy violations, and unusual circumstances.
• Enforce ski area policies and procedures and maintain current knowledge of policies and procedures through annual training and updates.
• Exhibit knowledge of the area plan for proper placement and daily maintenance of signs, bamboo, ropes, fences, etc.
• Communicate effectively with Ski Patrol and other mountain departments using a two-way radio.
• Represent Sundance Mountain Resort in a professional manner and contribute to a positive guest experience.
• Other duties as assigned.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be 18 years of age or older.
• High school diploma or general education degree (GED); or one to three months of related experience and/or training; or an equivalent combination of education and experience.
• Intermediate to advanced skiing or snowboarding ability.
• Ability to confidently and safely ski or snowboard throughout the mountain in a variety of conditions.
• Ability to communicate effectively and professionally with guests and employees.
• Ability to use a two-way radio and communicate clearly over the radio.
• Ability to remain calm, exercise good judgment, and handle difficult or unusual situations appropriately.
• Physical Requirements: The employee is regularly required to ski. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds.

Benefits:

• Employee discounts on dining and resort amenities.
• Training and development opportunities to enhance your skills and career growth.
• Supportive team environment focused on collaboration and personal development.
• Active Season Pass

Disclaimer:

• This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.