Mountain Operations Dispatcher Winter 26/27

Alterra Mountain Company; Warren (VT); On-site; USD 28,000 - 30,000; Full time

Job summary

Sugarbush Resort is seeking two full-time dispatchers in the Mountain Operations Department for our alpine environment in Vermont. These roles serve as the communication hub during emergencies, handling phones and radios in a fast-paced setting.

Hourly pay ranges from $20 to $22, depending on experience. Responsibilities include monitoring radio transmissions, coordinating with Ski Patrol, Lift Operations, and Lift Maintenance, and disseminating information affecting daily mountain operations.

Qualifications

• Must be 18 years of age or older.
• Able to perform in a fast-paced environment and work on a team.
• Strong verbal and written communication skills.
• Ability to make quick, calm decisions in emergencies.
• Must be available to work weekends and holidays.

Responsibilities

• Dispatch daily operations and manage multiple communication channels.
• Monitor and coordinate all radio transmissions.
• Communicate mountain operations for Ski Patrol, Lift Ops, and Lift Maintenance.
• Coordinate responses to mountain emergencies and weather-related events.
• Record lift openings/closings and service interruptions; update info as needed.
• Disseminate information affecting daily Mountain Operations.

Skills

Verbal communication

Written communication

Auditory and visual acuity

Reliability

Weekend/holiday availability

Education

Age 18+ requirement

Job description

Seasonal

RESORT OVERVIEW:

Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT’S IN IT FOR YOU?:

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it’s easy to share your enthusiasm for Sugarbush with our guests.

POSITION SUMMARY:

Sugarbush Resort is seeking two dispatchers in our Mountain Operations Department! This position is the communication hub for all resort emergencies and is a fast-paced environment dealing with multiple forms of communication including phones and radios. Experience handling emergency situations is a plus. This is a full-time seasonal position with a pay range of $20-$22/hour depending on experience.

RESPONSIBILITIES:

• Dispatchers perform a wide range of daily dispatch functions.
• Monitor and coordinate all radio transmissions.
• Communicate operations for Ski Patrol, Lift Operations, and Lift Maintenance personnel.
• Coordinate responses to mountain emergencies, including ski accidents, lift failures, and weather conditions.
• Record and announce all lift openings, closings, delays and service interruptions.
• Coordinate dissemination of information effecting normal daily Mountain Operations.

QUALIFICATIONS:

• Must be a minimum of 18 years of age.
• Must be able to succeed in a fast-paced environment and have a demonstrated ability to work on a team.
• Strong verbal and writtencommunicationskills
• Ability to make decisions quickly and calmly in emergency situations.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time sitting and speaking on a constant basis.
• Timeliness and reliability are essential. Must be available to work weekends and holidays.

Sugarbush Resort is an Equal Opportunity Employer.

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.