Mountain Guest Experience Host — Free Passes & Lessons

Vail Resorts; Park City (UT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Ski passes for employees

Discounted lift tickets for friends &&

Free ski lessons

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Job summary

Vail Resorts in Park City, UT is hiring for winter 2026/27. Join our on-mountain guest-facing team to greet guests, share resort information, and help guests navigate trails, maps, and lift status.

Roles include Mountain Host responsibilities with a focus on delivering exceptional service across plaza, base areas, and during operational events. Starting wage is $20 per hour, with full-time and part-time seasonal schedules and housing available.

Qualifications

• Ability to work outdoors in all weather conditions for long periods.

Responsibilities

• Greet and engage guests on the Mountain, in Base Areas, Lift lines and at the Maps to provide exceptional guest service.
• Be knowledgeable on all information about the Resort, what we offer, where to find things, how to get there, programs, and services.
• Provide a presence at on‑mountain map locations to provide guests with information related to grooming, open/closed trails, weather forecasts, and lift status.
• Provide tailored recommendations on terrain, ski routes, and dining options based on each guest’s stated interests.
• Perform Lift Line coordination in mazes and manage guest flow calmly and efficiently
• Ski/ride from station to station proactively looking for guests who need assistance, information, or help.
• Coordinate with other departments to provide communication to guests during
• Assist Marketing and Events with special projects.
• Assist other departments in executing exceptional guest service.

Skills

Guest engagement

English fluency

Customer service

Outdoor work

Weekend/holiday availability

Job description

Vail Resorts in Park City, UT is hiring for winter 2026/27. Join our on-mountain guest-facing team to greet guests, share resort information, and help guests navigate trails, maps, and lift status.

Roles include Mountain Host responsibilities with a focus on delivering exceptional service across plaza, base areas, and during operational events. Starting wage is $20 per hour, with full-time and part-time seasonal schedules and housing available.