Mountain Events Coordinator & Guest Experience Lead

Sugarloaf; Carrabassett Valley (ME); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Free lift pass for skiing and/or snow

Medical/Dental/Vision insurance and 4O

Discounts at resort F&B and retail

Nordic trails access

Mid-week golf rounds

Paid time off for full-time year-round

Job summary

Sugarloaf is seeking an Event Coordinator to join the Events team, driving planning, coordination, and execution of on-mountain events and activations. You will partner across departments to deliver standout guest experiences from concept through wrap-up.

The role emphasizes organization, problem-solving under pressure, and bringing events to life in a fast-paced resort environment. Wage range and advancement potential are highlighted in the posting.

Qualifications

• 1-3 years of experience in event coordination or related roles.
• Strong organizational skills with the ability to manage multiple concurrent projects under deadline.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office; comfort with event management software.
• Ability to work flexible hours including evenings and weekends during peak event periods.
• Ability to work outdoors and on-mountain in winter conditions.

Responsibilities

• Support the Events Manager in planning, logistics, and execution of all resort events, including signature events, community programming, partner activations, competitions, and seasonal celebrations.
• Develop and maintain detailed event timelines, run-of-show documents, and logistics checklists.
• Coordinate with internal departments — including F&B, Mountain Operations, Guest Services, Lodging, and Retail — to ensure event needs are identified and met.
• Manage vendor relationships and on-site logistics including equipment, staging, signage, and staffing needs.
• Recruit, schedule, train, and manage event volunteers; maintain volunteer database.
• Serve as the on-site lead during events, managing day-of execution and troubleshooting in real time.
• Assist with booking musicians, DJs, performers, speakers, and other entertainment for resort events.
• Develop and distribute artist itineraries, schedules, and production information.
• Act as the primary on-site contact for performers and entertainment partners.
• Coordinate with production vendors regarding staging, sound, lighting, and technical requirements.
• Ensure entertainment contracts and hospitality requirements are fulfilled.
• Serve as the primary point of contact for guest inquiries related to events and programming.
• Support sponsor and partner activations, ensuring contractual deliverables are met on-site and in promotional materials.
• Represent Sugarloaf Mountain Resort as a positive brand ambassador with community partners, sponsors, and guests.

Skills

Event coordination

Communication

MS Office

Education

Bachelor's/Associate's in Event Management

Tools

EventBrite

RunSignUp

Salesforce

Springer Miller

Job description

Sugarloaf is seeking an Event Coordinator to join the Events team, driving planning, coordination, and execution of on-mountain events and activations. You will partner across departments to deliver standout guest experiences from concept through wrap-up.

The role emphasizes organization, problem-solving under pressure, and bringing events to life in a fast-paced resort environment. Wage range and advancement potential are highlighted in the posting.