Mountain Events Coordinator — Festivals & Guest Experiences

Saddleback Gear Company; Northern (KY); Hybrid; USD 68,770,000 - 77,366,000; Full time

Benefits offered by this job

Complimentary season pass

Free or discounted tickets for friends

Complimentary ski lessons

Employee discounts on food & merch

Competitive Pay

Job summary

Saddleback is seeking an Events Coordinator to lead planning and execution of on-mountain and resort events, building community engagement and supporting the resort’s brand and revenue goals. The role requires strong communication and cross-department collaboration, with on-site presence during events and a flexible winter schedule.

The position entails budgeting, vendor management, and close collaboration with Marketing, Mountain Operations, and Guest Services to deliver memorable experiences

Qualifications

• Experience planning and executing events, preferably in hospitality, tourism, recreation, or a related industry.
• Strong project management and organizational skills with the ability to manage multiple events simultaneously.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Ability to lift and move event materials and work outdoors in varying weather conditions.

Responsibilities

• Plan, coordinate, and execute the resort's calendar of events, including signature festivals, races, competitions, concerts, family programming, holiday celebrations, and others.
• Develop event timelines, production schedules, and operational plans to ensure successful execution.
• Coordinate logistics including venue setup, equipment, permits, staffing, entertainment, vendors, sponsors, and event supplies.
• Serve as the on-site event manager during events, ensuring smooth operations and an exceptional guest experience.
• Conduct post-event evaluations and identify opportunities for improvement.
• Together with the Director of Marketing, develop, monitor, and manage the annual Events budget.
• Track event expenses and ensure events are delivered within approved budgets.
• Manage relationships with vendors, contractors, entertainers, and service providers.
• Process invoices and maintain accurate financial records related to events.
• Collaborate with Marketing, Food & Beverage, Mountain Operations, Guest Services, Lodging, Retail, and other departments to coordinate event operations.
• Work closely with the Marketing team to develop promotional timelines and ensure events are effectively marketed across digital, print, email, and social media channels.
• Coordinate volunteer staffing and event support personnel when applicable.
• Build and maintain strong relationships with sponsors, community organizations, vendors, entertainers, and event partners.
• Represent the resort professionally while working with external partners and guests.
• Maintain the annual events calendar and planning documents.
• Prepare event recaps, attendance reports, and budget summaries.
• Ensure compliance with resort policies, safety procedures, and applicable regulations.
• Assist with additional marketing initiatives and resort projects as needed.

Skills

Experience planning events

Project management

Organizational skills

Excellent communication

Interpersonal skills

Attention to detail

Microsoft Office / Google Workspace

Team collaboration

Tools

Microsoft Office

Google Workspace

Job description

Saddleback is seeking an Events Coordinator to lead planning and execution of on-mountain and resort events, building community engagement and supporting the resort’s brand and revenue goals. The role requires strong communication and cross-department collaboration, with on-site presence during events and a flexible winter schedule.

The position entails budgeting, vendor management, and close collaboration with Marketing, Mountain Operations, and Guest Services to deliver memorable experiences