Mountain Club Concierge

Four Seasons; Wyoming (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Discounted housing available

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted/transferable ski passes

Free ski storage

Job summary

Four Seasons Resort Jackson Hole is seeking a Winter Seasonal Concierge to support Mountain Club Members with ski and snowboard experiences, equipment coordination, and guest inquiries. You will accompany guests, assist with planning activities, and ensure equipment is secure and properly stored.

Ideal candidates are fluent in English, physically able to lift up to 50lbs, and flexible to work varied shifts including weekends and holidays. Legal US work authorization is required.

Qualifications

• Fluent English required.
• Ability to lift, push and pull up to 50 lbs.
• Flexible schedule with the ability to work all shifts, weekends and holidays.
• Stand or walk up to 8 hours per day.

Responsibilities

• The Concierge contributes to the smooth operation of Mountain Club Member's ski and snowboard experience.
• Assist with planning, coordinating, and managing the use of Member's equipment and activities.
• Converse with guests and answer questions regarding recreation facilities and the Resort.
• Assist Guest with locating and trying on equipment, towels, sportswear, and gear.
• Ensure that Guest equipment is secure at all times.
• Distribute locker keys to Members.
• Maintain and stock food and beverage items in the Mountain Club.
• Assist with food and cocktail service upon request.
• Display a high level of integrity and professionalism at all times.
• Provide accurate information to guests in a courteous manner; fill all reasonable guests' requests or requirements; anticipates guests needs.

Skills

Fluent English

Lift 50 lbs

Flexible schedule

Guest service

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It's an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there's always something new to discover in heart of the American West.

Winter Seasonal November-April

Winter Seasonal November-April

Responsibilities

• The Concierge contributes to the smooth operation of Mountain Club Member's ski and snowboard experience.
• Assist with planning, coordinating, and managing the use of Member's equipment and activities.
• Converse with guests and answer questions regarding recreation facilities and the Resort.
• Assist Guest with locating and trying on equipment, towels, sportswear, and gear.
• Ensure that Guest equipment is secure at all times.
• Distribute locker keys to Members.
• Maintain and stock food and beverage items in the Mountain Club.
• Assist with food and cocktail service upon request.
• Display a high level of integrity and professionalism at all times.
• Provide accurate information to guests in a courteous manner; fill all reasonable guests' requests or requirements; anticipates guests needs.

Preferred Qualifications

• Applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.
• The ideal candidate will have a can-do approach to any task.
• Requires the ability to lift, push and pull up to 50lbs
• Stand or walk up to 8 hours per day.
• Fluent English.
• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available
• Employee Travel Program
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

Equal Opportunity Statement

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

We look forward to receiving your application!