Mountain Club Concierge

fourseasons; Jackson (WY); On-site; USD 25,000 - 44,000; Part time

Benefits offered by this job

Discounted housing

Employee Travel Program

Health insurance

PTO (5 weeks)

Retail, spa and F&B discounts

Free meals

Free uniform dry cleaning

Ski passes discount

Ski storage

Job summary

Four Seasons Resort and Residences Jackson Hole is seeking a Winter Seasonal Concierge to support Mountain Club Members, assist with planning, gear, and guest inquiries about recreation facilities. The role requires a flexible schedule, lifting up to 50 lbs, standing up to 8 hours, fluent English, and legal work authorization in the United States.

We offer discounted housing, an Employee Travel Program, comprehensive health benefits, 5 weeks of PTO, plus retail, spa and F&B discounts, meals, and

Qualifications

• Fluent English required.
• Flexible schedule with ability to work all shifts, weekends and holidays.
• Legal work authorization in the United States.

Responsibilities

• The Concierge contributes to the smooth operation of Mountain Club Members’ ski and snowboard experience.
• Assist with planning, coordinating, and managing the use of Member’s equipment and activities.
• Converse with guests and answer questions regarding recreation facilities and the Resort.
• Assist Guest with locating and trying on equipment, towels, sportswear, and gear.
• Ensure that Guest equipment is secure at all times.
• Distribute locker keys to Members.
• Maintain and stock food and beverage items in the Mountain Club.
• Assist with food and cocktail service upon request.
• Display a high level of integrity and professionalism at all times.
• Provide accurate information to guests in a courteous manner; fill all reasonable guests’ requests or requirements; anticipates guests needs.

Skills

Fluent English

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It’s an inspiring place to grow your career, build community, and explore year‑round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there’s always something new to discover in heart of the American West.

Winter Seasonal November-April

Responsibilities

• The Concierge contributes to the smooth operation of Mountain Club Member’s ski and snowboard experience.
• Assist with planning, coordinating, and managing the use of Member’s equipment and activities.
• Converse with guests and answer questions regarding recreation facilities and the Resort.
• Assist Guest with locating and trying on equipment, towels, sportswear, and gear.
• Ensure that Guest equipment is secure at all times.
• Distribute locker keys to Members.
• Maintain and stock food and beverage items in the Mountain Club.
• Assist with food and cocktail service upon request.
• Display a high level of integrity and professionalism at all times.
• Provide accurate information to guests in a courteous manner; fill all reasonable guests’ requests or requirements; anticipates guests needs.

Preferred Qualifications

• Applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.
• The ideal candidate will have a can-do approach to any task.
• Requires the ability to lift, push and pull up to 50lbs
• Stand or walk up to 8 hours per day.
• Fluent English.
• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available
• Employee Travel Program
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

Four Seasons is an Equal Opportunity, Affir... Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf