Motor Vehicle Office Manager A

State of Louisiana; New Iberia (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

State of Louisiana – Department of Public Safety, Office of Motor Vehicles in New Iberia seeks a supervisor to oversee licensing, titling, and related motor vehicle responsibilities. You will manage staff, ensure compliance with laws, and help issue licenses and IDs to the public.

The role emphasizes supervision, data review, and coordination with agencies, with a standard 8:00 AM to 4:30 PM workday and opportunities for formal appointment depending on qualifications.

Qualifications

• High school diploma or equivalent plus five years of experience or training in any field.
• Experience substitution: every 30 semester hours substitute for one year of general experience (max 120 semester hours = four years).
• May be required to possess a current Louisiana driver's license at time of appointment.

Responsibilities

• Supervise, assign, review, and evaluate the work of subordinates engaged in the application and enforcement of motor vehicle laws, rules, and regulations
• Participate in interviewing customers for, and the issuance of, driver's licenses, identification cards, and motor vehicle titling and registration and/or reinstatement
• Conduct title searches and examine title documents
• Prepare and review data associated with obtaining motor vehicle licenses and identification cards
• Coordinate with various state agencies involved in state driver history and titling
• Assist in resolving any title issues that may arise during the transaction process
• Maintain accurate records of all title-related and licensing documentation
• Provide exceptional customer service to clients throughout the process.

Skills

Customer service

Supervision

Job description

Are you ready to embark on an exciting career with a vital mission?

Join us at the New Iberia office of the Office of Motor Vehicles (OMV), where you will play a key role in shaping safe and responsible driving in our state! As a part of our dynamic team, you'll engage in essential functions such as examining and licensing motor vehicle operators, managing the issuance of vehicle titles and registrations, and ensuring compliance with laws that impact every driver on the road. Dive into a fast-paced environment where your contributions help maintain the integrity of our motor vehicle system, promote road safety, and support the community. If you're passionate about making a difference, this is the perfect opportunity for you!

Possession of a high school diploma or equivalent plus five years of experience or training in any field.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will substitute for one year of the general experience. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience.

NECESSARY SPECIAL REQUIREMENT:

May be required to possess a current Louisiana driver's license at the time of appointment.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Supervise, assign, review, and evaluate the work of subordinates engaged in the application and enforcement of motor vehicle laws, rules, and regulations
• Participate in the interviewing of customers for, and the issuance of, driver's licenses, identification cards, and motor vehicle titling and registration and/or reinstatement
• Conduct title searches and examine title documents
• Prepare and review data associated with obtaining motor vehicle licenses and identification cards
• Coordinate with various state agencies involved in state driver history and titling
• Assist in resolving any title issues that may arise during the transaction process
• Maintain accurate records of all title-related and licensing documentation
• Provide exceptional customer service to clients throughout the process.

Direct supervision over Motor Vehicle Compliance Analysts 1, 2, and 3.

Position-Specific Details:

Appointment Type: This posting may be used to fill a probational, promotional, or job appointment.

Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.

Compensation: The salary offered will be determined based on qualifications and experience. In addition to other types of pay, including market adjustments and promotions.

No Civil Service test score is required to be considered for this vacancy.

Contact Information:

Department of Public Safety

ATTN: Human Resources/ Latedra Drummond

P.O. BOX 66614

Baton Rouge, LA. 70896

Email:[e-mail]