Motor Vehicle Compliance Analyst 1/2/3

Louisiana Department Of Transportation and Development; Los Angeles (CA); On-site; USD 14,627 - 20,832; Full time

Job summary

An established industry player is seeking a dedicated Motor Vehicle Compliance Analyst to join their team. This entry-level position involves assisting customers with driver's licenses, vehicle registrations, and ensuring compliance with state laws. You'll have the opportunity to engage with the community, analyze documentation, and contribute to the smooth operation of motor vehicle services. If you have strong communication skills and a passion for public service, this role offers a great entry point into a rewarding career in public safety and compliance. Join a supportive environment where your efforts will make a tangible difference in the lives of citizens.

Qualifications

• High school diploma or equivalent is required.
• May need a Louisiana driver's license at appointment.

Responsibilities

• Assist customers with driver's licenses and vehicle registrations.
• Analyze compliance with federal and state laws.
• Process transactions and maintain records.

Skills

Customer Service

Analytical Skills

Communication Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Computer Systems

Job description

This job announcement vacancy is located in one of the following parishes: Vermilion, East Baton Rouge, St. Martin, Cameron, Acadia, Calcasieu, Jefferson Davis, Iberia, Iberville and West Baton Rouge.

As part of a Career Progression Group, vacancies may be filled from this recruitment as a Motor Vehicle Compliance Analyst 1, 2 or 3 depending on the level of experience of the selected applicant(s). Please refer to the 'Job Specifications' tab located at the top of the LA Careers 'Current Job Opportunities' page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.

No Civil Service test score is required in order to be considered for this vacancy.

Applicants selected for this position will be required to submit their original high school diploma or equivalent. If the original diploma cannot be provided, transcripts will need to be requested.

The minimum starting salary for a Motor Vehicle Compliance Analyst 1 is $12.87 hourly/$1029.60 biweekly. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Applications will be valid for only 90 days. Applicants must re-apply to be eligible for future vacancies beyond that 90-day period. However, applicants may re-apply every 30 days.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide.

For further information about this vacancy contact:

State of Louisiana Department of Public Safety

ATTN: Kelsey Campbell

Email: [e-mail]

MINIMUM QUALIFICATIONS:
Possession of a high school diploma or equivalent.
NECESSARY SPECIAL REQUIREMENT:
May be required to possess a current Louisiana driver's license at the time of appointment.

FUNCTION OF WORK:
To assist customers in the issuance of driver's licenses, identification cards, vehicle titles and registrations, and the reinstatement of driving and registration privileges.
LEVEL OF WORK:
Entry.
SUPERVISION RECEIVED:
General from a Motor Vehicle Compliance Supervisor or Motor Vehicle Office Manager A/B.
SUPERVISION EXERCISED:
None.
LOCATION OF WORK:
Department of Public Safety and Corrections, Public Safety Services, Office of Motor Vehicles.
JOB DISTINCTIONS:
Differs from Motor Vehicle Compliance Analyst 2 by the absence of performing journeyman level duties.

EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
HEADQUARTERS MULTIPLE PROGRAM UNIT:
Interviews customers, analyzes compliance to federal and state laws, and determines requirements and the collection of appropriate fees.
Communicates with customers through written or verbal correspondence after extensive research and evaluation of the driver's license and vehicle title and registration records.
Suspends, disqualifies, revokes or reinstates driving and registering/titling privileges.
Processes multiple transactions on-line to update Driver's License, Motor Vehicle and Driver Management records utilizing several computer systems and data sessions.
Prepares daily production report of activities.
May evaluate proper documentation and/or issues various types of vehicle titles, compute sales/use taxes, determine type, cost and eligibility of regular and specialized license plates; cancel and/or record vehicle mortgages; calculate and determine proper disbursement of delinquent sales/use taxes; correct, suspend or recall titles/registrations.
May evaluate compliance and/or collect fees with supporting documents required for reinstatement of suspensions/revocations of driving and/or registering privileges under multiple laws.
May evaluate and certify departmental records to be presented at administrative hearings and at court proceedings in response to subpoenas and petitions filed against the Department.
May evaluate court convictions, arrest reports, insurance certificates/cancellations, investigative reports, medical/visual statements or driver condition/behavior reports and court orders for compliance or non-compliance with Driver's License law.
May issue and update On-Line Driving Records (ODR) or National Driver Records (NDR).
MOTOR VEHICLE FIELD SERVICES:
Interviews customers for driver's licenses, identification cards, vehicle titles and registration and/or reinstatement; assesses the physical and mental condition of applicants.
Determines type of license required and reviews documents to determine the eligibility for and propriety of issuing the license.
Administers and grades vision, oral and/or written tests to applicants for driver's licenses.
Inspects vehicles for safe operation; evaluates the driving ability of applicants by administering a thorough road skills test designed to test the applicants driving skills.
Collects and balances required fees with no discrepancies.
Takes photographs of applicants for driver's license and/or identification card.
Determines and issues proper license plates and/or renewal stickers.
Informs customers by written and/or verbal communication regarding requirements and procedures for driver's licenses, identification cards, vehicle titles and registrations and reinstatement.
Physically lifts and counts boxes, each weighing approximately 25 pounds, of license plates and other forms/paper used for driver's license and motor vehicle transactions.
Analyzes motor vehicle documents to ensure compliance with Louisiana and federal law.
Works in conjunction with insurance companies, insurance agencies, the Commissioner of Insurance offices as well as courts, other law enforcement agencies, public officials, attorneys, other state agencies, etc.
Serves as witness in lieu of notary public legalizing documents regarding disposition of vehicles.
Conducts special investigations to resolve problem cases expediently and compiles documents for record keeping purposes.
Maintains confidentiality regarding all driving/registering records maintained by the department.
Testifies in court on cases concerning civil and criminal matters pertaining to driving/registering records.
Operates equipment utilized in records processing and management activities of motor vehicles that requires alphabetic and numeric keyboard skills.