Motor Vehicle Clerk - Retail

Dealer Services Network; Santa Fe (NM); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health benefits including medical, dental, and vision

401(k) with company match

Paid Time Off (PTO)

Paid holidays

Training and certification opportunities

Job summary

Dealer Services Network in Santa Fe, NM is looking for a Motor Vehicle Clerk to assist customers with motor vehicle transactions while ensuring compliance with State Motor Vehicle Department requirements. You will need strong customer service skills and attention to detail.

This full-time hourly position offers starting pay of $17 per hour, health benefits including medical, dental, vision, and opportunities for training and TSA certification.

Qualifications

• Ability to pass a criminal background check.
• Availability to work Monday to Saturday.
• Willingness to become a TSA Agent.

Responsibilities

• Process motor vehicle transactions accurately.
• Assist with driver's licenses and registrations.
• Conduct road tests as required.

Skills

Strong customer service skills

Detail-oriented

Communication skills

Organizational skills

Computer skills using Windows-based applications

Education

Valid New Mexico Driver’s License

Job description

Locations: 850 St. Michaels Dr, Santa Fe NM 87505

Division: Retail

Pay Type: Full-time/ Hourly

Pay Rate: $17 per hour

Schedule Requirement: Monday - Friday 8:45 a.m. and 5:30 p.m. and Saturday availability between 7:45 a.m. and 4:30 p.m.

Job Summary

The Motor Vehicle Clerk helps customers with a variety of motor vehicle transactions while ensuring compliance with State Motor Vehicle Department requirements. This position works closely with customers both in person and over the phone, so strong customer service skills, professionalism, and attention to detail are important.

Responsibilities may include processing driver’s licenses, titles, registrations, VIN inspections, notary services, road tests and other motor vehicle transactions. This role may also include conducting road tests and obtaining TSA Agent certification.

We are willing to train the right candidates. Previous experience in customer service, processing, or detail-oriented positions is a plus, including experience such as:

• Loan Processor
• Claims Processor
• Mortgage Loan Processor
• Bank Teller
• Insurance Agent
• Credit Union Clerk

Essential Duties And Responsibilities

• Process motor vehicle transactions in a fast, accurate, and professional manner
• Assist customers with driver’s licenses, titles, registrations, VIN inspections, notary services, and other MVD transactions
• Conduct road tests as required
• Obtain, verify, and review identification and required documentation for authenticity and completeness
• Accurately complete required forms and collect applicable fees
• Maintain compliance with all MVD policies, procedures, rules, and regulations
• Safeguard confidential and sensitive customer information
• Maintain a balanced cash drawer
• Provide excellent customer service in person and over the phone
• Communicate clearly and professionally with customers and coworkers
• Work effectively in a structured, team‑oriented environment
• Perform other duties as assigned

Skills And Qualifications

• Valid New Mexico Driver’s License (required)
• Ability to successfully pass a criminal background check
• Ability to successfully pass a motor vehicle record reviewAvailability to work Monday–Saturday between 7:45 a.m. and 5:30 p.m.
• Strong customer service and interpersonal skills
• Clear and professional verbal and written communication in English
• Accurate and efficient computer skills using Windows‑based applications
• Strong organizational and documentation skills
• Detail‑oriented with the ability to multitask
• Ability to work effectively in a structured team environment
• Willingness and ability to become a TSA Agent

Physical Requirements / Essential Functions

• Must possess the necessary dexterity and fine motor skills to operate standard office equipment, including a telephone, computer, keyboard, printer, fax machine, and copier

What We Offer

• Hourly pay starting at $17
• Health benefits including medical, dental, and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Paid holidays
• Training and certification opportunities, including TSA Agent certification
• A supportive, team‑oriented work environment

We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.