Motor Carrier Compliance Lead: Licenses & Permits

State of Missouri; Jefferson City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

State of Missouri MoDOT in Jefferson City is seeking a Motor Carrier Compliance Supervisor to oversee registration/licensure of motor carriers and issue special permits. Role requires interpreting statutes, responding to inquiries, and improving workflows for timely licensing.

The position involves statewide, overnight travel and requires substantial experience in motor carrier licensing operations. A strong emphasis on accuracy, guidance, and process improvement is expected.

Qualifications

• Two years of college or Associate's Degree in Communication, Management or related field, AND four years of experience in motor carrier licensing, registration, and permit operations.
• Six years of experience in motor carrier licensing, registration, and permit operations.

Responsibilities

• Oversees the processing of applications for motor carrier/commercial motor vehicle registration/licensure/special permits requests.
• Responds to complex and/or problem inquiries and prepares correspondence pertaining to licenses/registrations/special permits requirements, statutes, application procedures and fees to obtain clarification or missing information, and ensures that licenses/authorizations/special permits are issued in a timely, accurate manner; provides assistance in daily work when necessary.
• Interprets and explains state statutes, department rules, policies, and compliance requirements for obtaining and maintaining registrations/licenses/special permits to applicants, motor carriers, transportation industry representatives, officials from other jurisdictions, legal and enforcement personnel, staff and the general public.
• Provides recommendations for section procedures, workflow to improve efficiency and productivity, reports problems and issues, reviews progress of assigned tasks; prepares and submits weekly activity reports.
• Makes recommendations and assists in the revising of motor carrier licenses, authorizations, special permit policies, program plans, and regulations as required.

Education

Two years of college or Associate's Degree: Communication, Management or related field

Job description

State of Missouri MoDOT in Jefferson City is seeking a Motor Carrier Compliance Supervisor to oversee registration/licensure of motor carriers and issue special permits. Role requires interpreting statutes, responding to inquiries, and improving workflows for timely licensing.

The position involves statewide, overnight travel and requires substantial experience in motor carrier licensing operations. A strong emphasis on accuracy, guidance, and process improvement is expected.