Mortgage Underwriter

Firstsource; Palm Bay (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

Firstsource is seeking an HELOC Loan Underwriter to serve as the credit decision authority for our home equity line of credit program. You will evaluate applicants against lending policy, document decisions, and ensure compliance under NCUA examination.

You will analyze the Four Cs—Credit, Capacity, Capital, and Collateral—issue actionable conditions, and support processing teams to move files forward with clear rationale and defensible decisions.

Qualifications

• 4+ years mortgage underwriting experience, 2+ years in HELOC underwriting.
• Expert income and asset analysis aligned with policy.
• Familiar with Encompass LOS, eFolder, and milestone tracking.
• Strong written rationale for credit decisions and conditions.

Responsibilities

• Review HELOC loan files and issue conditions for approval or denial per policy and regulations.
• Conduct comprehensive credit analysis including FICO, income, and collateral.
• Calculate qualifying income across wage, self-employed, and other types; perform DTI calculations.
• Evaluate collateral and lien positions; flag appraisal concerns with supervisor.
• Provide clear decision rationale in Encompass; respond to condition clearance within 24 hours.

Skills

Mortgage underwriting

Home equity underwriting

Encompass LOS familiarity

Fair lending knowledge

Written communication

Documentation & policy adherence

Tools

Encompass LOS

eFolder review

Milestone management

Job description

Role Summary

The HELOC Loan Underwriter is the credit decision authority for the credit union's home equity line of credit program. This role is responsible for evaluating the creditworthiness of HELOC applicants against the credit union's board-approved lending policy, ensuring that every credit decision is accurate, consistent, well-documented, and defensible under NCUA examination. The Underwriter analyzes the complete Four C's - Credit, Capacity, Capital, and Collateral - and issues clear, actionable decisions supported by detailed conditions that allow compliant processing teams to move files forward without ambiguity.

Core Responsibilities

• Review and decision HELOC loan files submitted by the processing team - issuing conditions for approval, final approval, or denials in compliance with the credit union's board-approved credit policy and any applicable regulatory requirements.
• Conduct a comprehensive credit analysis covering: tri-merge credit report review, tradeline history, derogatory item evaluation, mortgage and rental payment history, recent inquiry analysis, credit score tier determinatio, income, assets, property, lien position, and all other underwriting decision factors as presented in file
• Calculate qualifying income for all borrower types - W-2 salaried, hourly, commission, self-employed, retired, and rental income earners - using the credit union's approved income analysis methodology.
• Complete back-end and front-end DTI calculations.
• Evaluate collateral using the appraisal or AVM report - reviewing comparable selection, market condition adjustments, property condition rating, and the resulting CLTV against policy maximums by property type and occupancy.
• Review title report or title commitment for lien position, outstanding encumbrances, judgments, tax liens, mechanics liens, and any title exceptions that affect insurability or lien priority.
• Issue clear, specific conditions that are achievable, policy-grounded, and actionable by the processing team - avoiding vague conditions that require repeated interpretation.
• Prepare exception requests documenting the compensating factors considered, the exception granted or denied, and the approval authority level in compliance with the credit policy exception framework.
• Maintain a working knowledge of fair lending requirements - ensuring that credit decisions are based solely on documented, credit-policy-grounded factors and that no file reflects differential treatment based on a protected characteristic.
• Provide clear written decision rationale in Encompass for every file - approved with conditions, suspended, or denied - sufficient to reconstruct the decision logic during an NCUA examination or a member dispute.
• Respond to processing team condition clearance submissions within 24 hours of receipt - reviewing documentation, clearing eligible conditions, and issuing any secondary conditions clearly identified as such.
• Participate in pipeline review calls identifying stalled files, exception trends, and systemic underwriting issues.

Credit Analysis Standards

• Credit: Evaluate FICO scores across all three bureaus, using the middle score for qualification. Review all tradelines for payment history, utilization, derogatory items, and age. Apply seasoning requirements for bankruptcy, foreclosure, and short sale per policy.
• Capacity: Calculate qualifying income for all income types following the credit union's income analysis worksheets. Verify income against IRS transcripts. Identify declining income trends and apply the lower year or trend-adjusted figure as required by policy.
• Capital: Verify asset sufficiency for required reserves. Confirm asset seasoning of 60 days minimum in account. Source and document all large deposits exceeding 50% of monthly income. Apply haircuts to retirement assets per policy.
• Collateral: Validate CLTV against the policy maximum for the applicable property type, occupancy, and credit tier. Review appraisal methodology, comparable selection, and condition rating. Flag any appraisal concerns to the supervisor before issuing a decision.

• Respond to prefund and post-closing review and audits in a timely fashion.

Regulatory & Compliance Responsibilities

• Maintain comprehensive working knowledge of TILA/Regulation Z, ECOA/Regulation B, FCRA, HMDA/Regulation C, and NCUA real estate lending regulations (12 CFR Part 723).
• Apply fair lending principles consistently across every file - document the credit rationale for every decision in terms that demonstrate consistency with how similarly situated applicants are treated.
• Flag any file with potential BSA/AML concerns - large unexplained deposits, third-party payoffs, or identity inconsistencies - to the BSA Officer before issuing a decision.
• Verify completion of OFAC screening and flood determination before issuing an approval decision.
• Maintain underwriting decision records in Encompass sufficient to support NCUA examination, internal audit, and fair lending review for the required retention period.

Required Qualifications

• Minimum 4 years of mortgage underwriting experience, with at least 2 years specifically underwriting home equity products.
• Expert-level income analysis skills - including self-employed income analysis using Schedule C, 1120S, 1065, and K-1 documentation.
• Working knowledge of Encompass LOS including the conditions log, eFolder review, and milestone management.
• Deep familiarity with ECOA adverse action requirements, HMDA data elements, and compliance as applied to HELOC transactions.
• Demonstrated ability to make credit decisions independently and defend those decisions in writing against examiner or audit scrutiny.
• Strong analytical and written communication skills - conditions and decision narratives must be clear, specific, and actionable.
• Track record of accurate, timely decisioning with a first-submission approval rate and condition specificity that enables clean file flow.

Preferred Qualifications

• Credit union underwriting experience - familiarity with NCUA examination process and member-relationship lending culture.
• Experience underwriting in Texas, New York, or other states with complex home equity lending requirements.
• Experience serving as an underwriting trainer or mentor for junior underwriters or processors.

Performance Standards

• Decision accuracy rate of 98% or above - decisions that do not require correction or reversal on re-review.
• Condition specificity - zero conditions issued that require interpretation or follow-up clarification from the processing team.
• 24-hour turnaround from file submission to conditional approval.
• 24-hour turnaround from condition clearance submission to condition sign-off.
• 100% ECOA compliance
• Zero fair lending findings attributable to inconsistent credit decision rationale across similarly situated files.

Equal Employment Opportunity

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, and local law.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.