Mortgage Solutions Advisor — Growth & Impact

Envista Credit Union; Topeka (KS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

401(k) with company match

Paid time off

Insurance benefits

Employee assistance program

Job summary

Envista Credit Union in Topeka, KS is seeking a Mortgage Services representative to assist members with mortgage needs, primarily over the phone, and to identify cross-sell opportunities for beneficial products and services. The role requires handling loan applications, disclosures, and coordinating with lenders and title teams.

Successful candidates will align with Envista's core values and contribute to a service-focused, community-oriented environment.

Qualifications

• Experience in mortgage services or lending is preferred.
• Strong communication and customer service skills.

Responsibilities

• Assist borrowers with 2nd mortgage applications and prepare disclosures for borrowers.
• Assist members with mortgage loan applications and coordinate with advisors.
• Collect documents and coordinate loan closings with title/underwriting.
• Support team with other duties as assigned.

Skills

Mortgage product knowledge

Cross-selling skills

Phone-based customer service

Education

High school diploma or equivalent

Job description

Envista Credit Union in Topeka, KS is seeking a Mortgage Services representative to assist members with mortgage needs, primarily over the phone, and to identify cross-sell opportunities for beneficial products and services. The role requires handling loan applications, disclosures, and coordinating with lenders and title teams.

Successful candidates will align with Envista's core values and contribute to a service-focused, community-oriented environment.