Consumer Lending Specialist

ENVISTA CREDIT UNION; Topeka (KS); On-site; USD 36,000 - 54,000; Full time

Job summary

Envista Credit Union is seeking a Consumer Lending professional in Topeka, KS. The role focuses on responding to loan inquiries, originating loans, and providing excellent member service while cross-selling Envista products that support members’ financial goals.

The position requires 1–3 years of related experience and a two-year degree or equivalent certifications, with a strong emphasis on timely loan processing and accurate data entry.

Qualifications

• 1–3 years of similar or related experience.
• Two-year college degree or equivalent certification/training is preferred.
• Vendor training or licensing can qualify candidates.

Responsibilities

• Responds to loan inquiries and requests with excellent service and cross-sells loans and related products.
• Performs loan origination and processing, including online applications and data entry into the LO system.
• Maintains and follows up on pending loan applications to ensure timely processing and funding.

Skills

Customer service

Cross-selling

Loan origination

Education

Two-year degree

Professional certification/licensing

Vendor training programs

Apprenticeship

Job description

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Consumer Lending Full Time Topeka, KS, US

What this role looks like:

Responds to loan inquiries and requests through phone calls and online channels while providing excellent service and looking for opportunities to cross sell Envista products and services that benefit our members. Loan origination and related activity including following up to ensure completeness and timely processing and funding of loans and quick turnaround of loan applications as well as maximizing the number of applications funded through consistent follow-up of pending applications.

Successful candidates will share Envista's Core Values of Integrity, Empower, Unity, Impact, and Exceed.

What you'll do:

• Responds to loan inquiries and requests received through phone calls and online channels while providing excellent service to current and potential members. Actively looks for opportunities to improve the members financial situation without hindering their long-term goals. Cross sells loans and ancillary products and services using a consultative approach.
• Loan origination and related activity which includes but it not limited to online/ electronic applications, or submitting applications on consumer's behalf through the manual input of data into our loan origination system. Maintains and follows up pending loan applications to ensure completeness and timelines of processing and funding. Ensures quick turnaround of loan applications.
• Performs other job related duties as assigned.

Education & Experience:

• One year to three years of similar or related experience.
• A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job‑specific skills acquired through an apprenticeship program.