Mortgage Servicing Systems Analyst

Utah Housing Corporation; West Valley City (UT); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

URS health plan contributions

PEHP health plan contributions

HSA contributions

Dental coverage

Vision coverage

Retirement savings options

Flexible work hours

Onsite fitness center

Limited remote work

Job summary

Utah Housing Corporation (UHC) in West Valley City, UT is seeking a full-time Mortgage Servicing Systems Analyst to support the Mortgage Servicing Department. This role provides technical support for mortgage servicing systems, assists with enhancements, and generates reports to support UHC's operations and mission.

The ideal candidate has an associate degree in Computer Science or related field, at least two years IT experience, and familiarity with Intercontinental Exchange MSP; proficiency in

Qualifications

• Two years of IT experience.
• Experience with Intercontinental Exchange MSP preferred.
• Strong communication, attention to detail and problem-solving skills.
• Proficiency in Microsoft Access and Excel.
• Experience with data mining software such as DataWatch Monarch.

Responsibilities

• Troubleshoot technical and access issues related to mortgage servicing systems.
• Research and implement system updates and enhancements.
• Assist with system implementation and end-user training.
• Transmit vendor files and support iDisburse check processing.
• Generate accurate daily, weekly, monthly and ad-hoc reports.
• Maintain servicing letter templates and respond to homeowner website questions.
• Coordinate website updates with Servicing Management and IT.
• Assist with system audits.

Skills

Strong communication

Attention to detail

Problem solving

Microsoft Excel

Microsoft Access

Data mining software

Education

Associate degree in Computer Science or related field

Demonstrated technical acumen

Tools

MSP (ICE)

Director

ICE Portal

iDisburse

Passport

Navigator

AIP

Job description

Utah Housing Corporation (UHC), located in West Valley City, Utah, is seeking a full-time Mortgage Servicing Systems Analyst to support the Mortgage Servicing Department. This position provides technical support for mortgage servicing systems, assists with system enhancements, and generates reports that support UHC's operations and mission of serving Utah's housing needs through finance and innovation.

UHC's mission is to serve Utah's housing needs through finance and innovation. We are guided by core values of integrity, respect, communication, teamwork and collaboration, and growth and development, which shape how we work together and support the communities we serve. We are looking for someone who embodies these values and takes pride in contributing to a purpose-driven organization.

This Mortgage Servicing Systems Analyst position is non-exempt and pays $22.51 to $29.45 hourly, based on education and experience. UHC offers a comprehensive benefits package, including employer contributions to URS and PEHP health plans, HSA contributions, dental and vision coverage, retirement savings options, flexible work hours, and an onsite fitness center, and limited remote work opportunities.

The Mortgage Servicing Systems Analyst supports the Intercontinental Exchange Servicing Technologies Suite, including MSP, Director, Intercontinental Exchange Portal, iDisburse, Passport, Navigator, and AIP, along with UHC's Homeowner website and other servicing applications. Duties include troubleshooting technical and access issues, researching system updates, assisting with implementation and training, transmitting vendor files, and supporting iDisburse check processing.

Additional responsibilities include maintaining servicing letter templates, responding to homeowner website questions, coordinating website updates with Servicing Management and IT, assisting with system audits, and generating accurate daily, weekly, monthly, and ad-hoc reports.

The ideal candidate will have an associate degree in Computer Science or a related field or demonstrated technical acumen. Two years of IT experience and experience with Intercontinental Exchange MSP are preferred. Strong communication, attention to detail, problem-solving skills, and proficiency in Microsoft Access, Excel, and data mining software such as DataWatch Monarch are important.