Mortgage Servicing Representative 1

F.N.B. Corporation; Hermitage (Mercer County); On-site; USD 32,000 - 52,000; Full time

Job summary

F.N.B. Corporation is seeking a Mortgage Servicing Representative 1 in Hermitage, PA. The role supports the Mortgage Servicing area under supervision, handling loan boarding, payoff processing, insurance, tax payments, and regulatory disclosures.

Responsibilities include ensuring timely loan boarding, handling mail, and maintaining accurate posting of funds. Candidates should have a HS diploma and strong organization, communication, and office skills.

Qualifications

• High School diploma or GED required.
• Strong project management and communication skills expected.
• Proficiency with MS Word/Excel/PowerPoint at basic to intermediate levels.
• Knowledge of GSE investor servicing and reporting preferred; Fiserv Premier knowledge beneficial.

Responsibilities

• Ensure timely receipt and boarding of funded mortgage loans.
• Handle daily incoming/outgoing department mail and distribution.
• Prepare payoff statements and verify posting of payoff funds.
• Process force placed insurance assessments and cancellations.
• Monitor insurance policies and post premium disbursements.
• Assist with tax payments, scanning, and filing taxes as needed.
• Ensure regulatory/compliance requirements, including disclosures, are met.
• Perform other related duties as assigned.
• Act as risk manager by understanding and reporting daily risk in line with policy.

Skills

Project management

Communication skills

Organizational skills

Interpersonal skills

General office equipment

Personal computer & software

MS Word - Basic

MS Excel - Intermediate

MS PowerPoint - Basic

GSE knowledge (Freddie Mac/Fannie Mae)

Education

High School or GED

Job description

Primary Office Location

3014 East State Street. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

Position Title

Mortgage Servicing Representative 1

Business Unit

Mortgage Administration

Reports to

Supervisor of Mortgage Servicing

Position Overview

This position is primarily responsible for performing a variety of duties under the general guidance of the Manager of Loan Servicing in support of the Mortgage Servicing area performing select duties in accordance with the corporation's policies and procedures and all US state and federal laws and regulations wherein the company operates.

Primary Responsibilities

• Ensures timely receipt and boarding of funded mortgage loans.
• Responsible for daily incoming and outgoing mail including distribution throughout the department.
• Prepares payoff statements and verifications of mortgage and ensures accurate posting of payoff funds and fee distribution.
• Processes force placed insurance assessments and cancellations.
• Monitors and receives hazard insurance policies and ensures that policy information is accurate and that it meets regulatory and investor requirements. Prepares and posts disbursement of premiums.
• Assist with tax payments as required including but not limited to sorting, filing and scanning of tax bills.
• Ensures that all regulatory and compliance requirements are met including credit reporting, T&I disclosures, PMI disclosures, ARM disclosures and IRS reporting.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position

0

Skills Required to Perform the Primary Responsibilities of this Position

• Excellent project management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Knowledge of GSE (Freddie Mac/Fannie Mae) investor servicing and reporting. Knowledge of Fiserv Premier preferred.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position

N/A

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.