Mortgage Servicing Representative 1

First National Bank of Pennsylvania; Hermitage (Mercer County); On-site; USD 36,000 - 48,000; Full time

Job summary

First National Bank of Pennsylvania is seeking a Mortgage Servicing Representative 1 in Hermitage, PA. The role supports the Mortgage Servicing area with duties under supervision to ensure compliance with policy and law.

Responsibilities include boarding funded loans, processing statements and payments, handling insurance and tax related tasks, and maintaining accurate investor reporting. The team emphasizes risk management and regulatory compliance.

Qualifications

• High School or GED required with basic financial literacy.
• Strong written and verbal communication is essential.
• Experience in mortgage servicing or banking is a plus.
• Ability to manage multiple tasks with attention to detail.
• Familiarity with regulatory requirements and disclosures is helpful.

Responsibilities

• Ensures timely receipt and boarding of funded mortgage loans.
• Manages daily incoming and outgoing mail within the department.
• Prepares payoff statements and verifies mortgage postings and fees.
• Processes force placed insurance assessments and cancellations.
• Monitors hazard insurance policies for accuracy and regulatory compliance; posts premium disbursements.
• Assists with tax payments, including sorting, filing and scanning tax bills.
• Ensures compliance with credit reporting and disclosures and IRS reporting standards.
• Performs other duties as assigned and supports risk management initiatives.

Skills

Communication skills

Project management

Organizational / analytical skills

Interpersonal skills

General office equipment usage

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

GSE knowledge (Freddie Mac/Fannie Mae)

Fiserv Premier knowledge

Job description

Primary Office Location:3014 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future.

Position Title:

Mortgage Servicing Representative 1

Business Unit:

Mortgage Administration

Reports to:

Supervisor of Mortgage Servicing

Position Overview:

This position is primarily responsible for performing a variety of duties under the general guidance of the Manager of Loan Servicing in support of the Mortgage Servicing area performing select duties in accordance with the corporation's policies and procedures and all US state and federal laws and regulations wherein the company operates.

Primary Responsibilities:

• Ensures timely receipt and boarding of funded mortgage loans.
• Responsible for daily incoming and outgoing mail including distribution throughout the department.
• Prepares payoff statements and verifications of mortgage and ensures accurate posting of payoff funds and fee distribution.
• Processes force placed insurance assessments and cancellations.
• Monitors and receives hazard insurance policies and ensures that policy information is accurate and that it meets regulatory and investor requirements. Prepares and posts disbursement of premiums.
• Assist with tax payments as required including but not limited to sorting, filing and scanning of tax bills.
• Ensures that all regulatory and compliance requirements are met including credit reporting, T&I disclosures, PMI disclosures, ARM disclosures and IRS reporting.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

0

Skills Required to Perform the Primary Responsibilities of this Position:

• Excellent project management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Knowledge of GSE (Freddie Mac/Fannie Mae) investor servicing and reporting. Knowledge of Fiserv Premier preferred.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.