Mortgage Loan Sales

F.N.B. Corporation; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

F.N.B. Corporation's Mortgage Administration team is seeking a Mortgage Banking Consultant to originate residential mortgage loans through internal and external referral sources. You will counsel customers on lending options, deliver excellent service, and support channel initiatives to drive loan production.

Based in the Mortgage Administration unit, you will manage relationships, ensure compliance, and help meet personal production targets while upholding the bank's service standards.

Qualifications

• Must have excellent customer service and communication skills.
• Strong organizational, analytical and interpersonal abilities are required.
• Proficiency with general office equipment and standard software is expected.
• MS Word, Excel, PowerPoint basics are required.
• NMLS identifier and mortgage lending system experience are preferred.

Responsibilities

• Build relationships with internal and external referral sources to meet performance goals.
• Counsel customers on lending options to fit their needs.
• Support banking partnerships and a great mortgage customer experience.
• Manage loan pipeline to meet milestones like documentation, closing dates and rate expirations.
• Provide feedback on processes and assist with hiring of support staff.

Skills

Excellent customer service skills

Excellent communication skills

Excellent organizational, analytical &

Ability to use general office

Ability to use a PC and job software

Education

BS or BA degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

Easylender

Uni-form

Genesis

Job description

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219.

Join our team. Make a difference - for us and for your future.

Position Title

Mortgage Banking Consultant

Business Unit

Mortgage Administration

Reports to

Varies based on assignment

Position Overview

This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.

Primary Responsibilities

• Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
• Counsels customers on lending options and solutions to meet their needs.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
• Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position

3

Skills Required to Perform the Primary Responsibilities of this Position

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level
• BS or BA degree preferred.
• Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position

N/A

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.