Mortgage Loan Sales

F.N.B. Corporation; Kitty Hawk (NC); On-site; USD 50,000 - 75,000; Full time

Job summary

F.N.B. Corporation seeks a Mortgage Banking Consultant in its Mortgage Administration unit to originate residential loans through internal and external referrals.

You will build and maintain referral relationships, counsel customers on lending solutions, and provide excellent service while supporting channel initiatives and sales activities. You will manage the loan pipeline, hit milestones, coordinate with partners, and contribute to customer satisfaction and loan quality.

Qualifications

• 3 years of related mortgage experience
• Excellent customer service and communication skills
• Ability to counsel customers on lending options
• Experience with MS Word, Excel and PowerPoint
• NMLS identifier and regulatory compliance awareness

Responsibilities

• Builds relationships with internal and external referral sources to achieve expected performance goals.
• Counsels customers on lending options and solutions to meet their needs.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports an outstanding customer mortgage experience. Manages loan pipeline to meet milestones such as documentation, pricing, and closing dates.
• Provides feedback to management on processes and customer experience; assists with recruiting as needed.
• Performs other related duties and projects as assigned.
• All employees act as risk managers by understanding and addressing daily risk per the company program.
• Ensures compliance with regulatory laws and company procedures.

Skills

Customer service

Communication skills

Organizational skills

Analytical skills

Interpersonal skills

Office equipment

PC & software

MS Word

MS Excel

MS PowerPoint

NMLS identifier

Easylender

Uni-form

Genesis

Education

High School diploma or GED

Bachelor's degree preferred

3 years of related mortgage experience

Tools

Easylender

Uni-form

Genesis

Job description

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219.

Join our team. Make a difference - for us and for your future.

Position Title

Mortgage Banking Consultant

Business Unit

Mortgage Administration

Reports to

Varies based on assignment

Position Overview

This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.

Primary Responsibilities

• Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
• Counsels customers on lending options and solutions to meet their needs.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
• Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position

3

Skills Required to Perform the Primary Responsibilities of this Position

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level
• BS or BA degree preferred.
• Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position

N/A

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.