Mortgage Servicing Compliance Lead

Cornerstone Capital Bank; Plano (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Paid parental leave

Job summary

Cornerstone Capital Bank is seeking a Mortgage Servicing Compliance Program Manager responsible for building and maintaining a comprehensive compliance program across mortgage servicing operations. You will partner with Legal, Risk, Audit, and business leaders to implement controls, manage regulatory changes, and oversee complaint handling and testing activities.

The role requires deep knowledge of RESPA, TILA, FDCPA, FCRA, and UDAAP, with a minimum of 5 years in mortgage compliance.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Minimum 5 years of mortgage compliance experience.
• Knowledge of federal and state mortgage servicing laws and regulations.
• Ability to communicate clearly with regulators and senior management.

Responsibilities

• Own and enhance the Mortgage Servicing CMS and related policies.
• Track regulatory changes and advise on disclosures and procedures.
• Support examinations, audits, and compliance reviews.
• Conduct periodic risk assessments across mortgage servicing functions.
• Monitor complaints and identify trends for risk mitigation.
• Collaborate with Servicing, Legal, Risk, and QA teams.

Skills

Mortgage compliance knowledge

Regulatory change management

Communication skills

Multi-tasking

Attention to detail

Time management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Cornerstone Capital Bank is seeking a Mortgage Servicing Compliance Program Manager responsible for building and maintaining a comprehensive compliance program across mortgage servicing operations. You will partner with Legal, Risk, Audit, and business leaders to implement controls, manage regulatory changes, and oversee complaint handling and testing activities.

The role requires deep knowledge of RESPA, TILA, FDCPA, FCRA, and UDAAP, with a minimum of 5 years in mortgage compliance.