Mortgage Servicing Cash & Corporate Accounting Consultant

Intercontinental Exchange; Jacksonville (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Cash/Corporate Accounting Consultant to serve as a subject matter expert in mortgage servicing cash management and corporate accounting within ICE Mortgage Technology’s MSP suite.

The role focuses on helping clients use ICE MT tools effectively, troubleshooting issues, and delivering timely resolutions. This in-office role is based in Jacksonville, FL, with additional locations in Provo, UT and Omaha, NE.

Qualifications

• Extensive knowledge of funds processing and corporate accounting
• Strong loan servicing experience
• Experience with end-to-end client workflows
• Proficiency in MS Office (Word, Excel, PowerPoint)

Responsibilities

• Support clients using ICE MT MSP with cash and accounting functions
• Research and analyze client requests within the workflows
• Communicate status and resolutions to clients within established timeframes
• Liaise between clients and IT to define requirements and enhancements
• Provide best-practice advice on mortgage servicing processes
• Perform system, integration, and acceptance testing using client data
• Train clients and internal teams on new features
• Maintain high case-resolution performance and low backlog
• Identify systemic issues and document defects/enhancements
• Document client interactions and leverage knowledge bases

Skills

Funds processing

Asset accounting

Corporate accounting

Loan servicing experience

Analytical thinking

Client-facing

MS Office suite

Education

Bachelor's degree in Accounting or Finance

Tools

MSP (Mortgage Servicing Platform)

Microsoft Excel

Documentation tools

Job description

Intercontinental Exchange, Inc. is seeking a Cash/Corporate Accounting Consultant to serve as a subject matter expert in mortgage servicing cash management and corporate accounting within ICE Mortgage Technology’s MSP suite.

The role focuses on helping clients use ICE MT tools effectively, troubleshooting issues, and delivering timely resolutions. This in-office role is based in Jacksonville, FL, with additional locations in Provo, UT and Omaha, NE.