Cash & Mortgage Servicing Accounting Consultant

ICE

Jacksonville (FL)

On-site

USD 85,000 - 120,000

Full time

9 days ago

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Job summary

Intercontinental Exchange, Inc. (ICE) Mortgage Technology is seeking a Cash/Corporate Accounting Consultant to serve as a subject matter expert in mortgage servicing cash management and corporate accounting within MSP.

The role focuses on helping clients use ICE MT tools effectively, troubleshooting issues, and delivering timely resolutions related to interfaces, documentation, and platform functionality. This in-office role is based in Jacksonville, FL, with additional locations in Provo, UT,

Qualifications

Extensive funds processing or corporate accounting experience.
Strong loan servicing background with operational insight.
Familiarity with MSP or mortgage servicing platforms preferred.
Excellent client communication and problem-solving abilities.

Responsibilities

Support clients using ICE Mortgage Technology software with a focus on cash and corporate accounting functions.
Provide detailed research and analysis for client requests within established workflows.
Communicate status and resolutions professionally within set timeframes.
Liaise between clients and IT to document requirements and support system changes.
Provide best-practice consulting on mortgage servicing processes and their impact on integrated systems.
Perform system, integration, and acceptance testing using client data to validate solutions.
Train clients and internal teams on new features or processes.
Maintain high case-resolution performance with minimal backlog.