Mortgage Servicing Associate

Nextres, LLC; United States; Remote; USD 50,000 - 55,000; Full time

Job summary

A financial services company is seeking a Servicing Associate to manage payment collections and oversee commercial loan portfolios. The ideal candidate will have 2-4 years of relevant experience, along with strong organizational, written, and verbal communication skills. Proficiency in Microsoft Office Suite is essential. This full-time position offers a competitive salary range of $50,000 to $55,000 and allows for remote work, making it an excellent opportunity for motivated individuals seeking growth in the financial sector.

Qualifications

• 2-4 years of experience in servicing commercial loan portfolios required.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Perform general servicing functions including collecting payments.
• Servicing a portfolio of commercial loan accounts.
• Perform transaction reconciliation and determine corrective actions.
• Monitor various system-generated reports and take appropriate actions.
• Verify accuracy and consistency of title abstracts and insurance forms.
• Responsible for updating data fields in the servicing system.
• Perform research and make timely system changes.
• Work alongside the sub-servicer for efficient customer experience.

Skills

Organizational skills

Attention to detail

Written communication skills

Verbal communication skills

Proficient in Microsoft Office Suite

Job description

Nextres, LLC is hiring a Servicing Associate.

Primary responsibilities include, but are not limited to:

• Perform general servicing functions including collecting payments and pass on those payments to investors, tax authorities, and insurers, often through escrow accounts.
• Servicing a portfolio of commercial loan accounts
• Perform transaction reconciliation, research/investigation, and determining corrective actions
• Monitors various system generated reports and take appropriate action based on the information appearing and company procedures.
• Checks and dates incoming material, sorts, and files it according to the established filing system. Retrieves materials as requested, records where the material is, and follows up to insure it is replaced in the appropriate file.
• Verifies accuracy and consistency of specifications on title abstracts, insurance forms, and other required documents.
• Responsible for updating data fields in the servicing system for compliance and changes needed to all types of special loans.
• Performs research and makes accurate and timely system changes in response to requests from investors, customers, or employees from other departments.
• Work alongside the sub-servicer to make sure customers are receiving the best and most efficient experience.

Ideal candidates will meet the following requirements:

• 2-4 years of experience in servicing commercial loan portfolios required
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite

Job Type: Full-time Monday-Friday Remote

Pay: Salary (Range: $50,000-$55,000 annually)

Nextres, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, or any other status protected under applicable federal, state or local laws.

Employment is contingent upon successful completion of a background investigation.

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