Mortgage Secondary Market Delivery Specialist

The Washington Trust Company; Westerly (RI); On-site; USD 54,000 - 67,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) plan

Paid time-off

Work-life program

Job summary

The Washington Trust Company seeks a detail-oriented Secondary Market Specialist to support the sale and delivery of residential mortgage loans to investors. You will ensure accurate loan delivery, funding, reconciliation, reporting, and servicing-transfer activities while maintaining compliance with investor requirements.

Responsibilities include reviewing loan files, locking desk support, coordinating with underwriting and closing teams, and supporting monthly financial reporting.

Qualifications

• Associate degree or equivalent in business/finance/accounting or related field.
• 3+ years in banking/mortgage operations or related field.
• Proficiency in Word and Excel.
• Strong attention to detail and ability to manage multiple deadlines.
• Excellent organizational, problem-solving, and communication skills.
• Ability to interpret investor requirements and apply procedures accurately.

Responsibilities

• Review mortgage loan files for completeness and investor readiness.
• Deliver mortgage loans and required documentation to investors within deadlines.
• Maintain accurate loan sale records in internal and investor systems.
• Provide lock desk support, including processing lock requests and changes.
• Coordinate with underwriting, closing, servicing, and finance to resolve funding issues.
• Process loan funding activities and related accounting entries.
• Reconcile loan sale activity and support monthly financial reporting.
• Complete servicing-released and servicing-transfer requirements and disclosures.
• Research and resolve discrepancies related to loan sales and documentation.
• Support investor reviews, audits, quality control, and compliance testing.
• Maintain departmental procedures, documentation, and workflow guides.
• Assist with system testing, reporting validation, and process improvements.

Skills

Detail-oriented

Multitasking

Communication skills

Education

Associate degree in Business, Finance, Accounting, or related field

Tools

Microsoft Word

Microsoft Excel

Job description

The Washington Trust Company seeks a detail-oriented Secondary Market Specialist to support the sale and delivery of residential mortgage loans to investors. You will ensure accurate loan delivery, funding, reconciliation, reporting, and servicing-transfer activities while maintaining compliance with investor requirements.

Responsibilities include reviewing loan files, locking desk support, coordinating with underwriting and closing teams, and supporting monthly financial reporting.