Mortgage Sales Support Specialist

Fifth Third; Fort Wayne (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits program

Incentive compensation plan

Job summary

Fifth Third Bank is seeking a Mortgage Sales Assistant in Fort Wayne, Indiana to enhance the customer experience and facilitate communications for mortgage loan processes. The role involves working closely with customers and the sales team to ensure efficient loan management.

Successful candidates will have at least one year of related experience, excellent communication skills, and an understanding of residential mortgage loans. Join Fifth Third to contribute to an inclusive culture and enjoy comprehensive employee benefits.

Qualifications

• Minimum one year of experience in customer service, mortgage processing or loan originations.
• Proven ability to analyze and apply guidelines effectively.
• Ability to learn and adapt to new systems quickly.

Responsibilities

• Work with customers to manage expectations and provide necessary information.
• Confirm appointments and ensure all required documents are prepared.
• Build relationships with various stakeholders in the mortgage process.

Skills

Customer service experience

Understanding of residential mortgage loans

Strong communication skills

Teamwork skills

Education

High school diploma or equivalent

Tools

Windows based applications

Job description

Fifth Third Bank is seeking a Mortgage Sales Assistant in Fort Wayne, Indiana to enhance the customer experience and facilitate communications for mortgage loan processes. The role involves working closely with customers and the sales team to ensure efficient loan management.

Successful candidates will have at least one year of related experience, excellent communication skills, and an understanding of residential mortgage loans. Join Fifth Third to contribute to an inclusive culture and enjoy comprehensive employee benefits.