Mortgage Sales Supervisor

Jobtailor; Nashville (TN); On-site; USD 90,000 - 140,000; Full time

Job summary

U.S. Bank is seeking a Mortgage Loan Origination Supervisor to lead a small team of Mortgage Loan Originators and drive loan production.

You will ensure timely collection of documents for processing, underwriting, and closing while meeting annual origination goals. You will build referral networks with real estate brokers and builders, participate in industry associations, and maintain expert knowledge of mortgage products, pricing, and underwriting standards.

Qualifications

• High school diploma or equivalent.
• Two or more years of mortgage sales experience.
• Minimum one year of mortgage, sales, real estate, or banking experience for level placement.
• NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z.
• Criminal background and credit check required.
• Strong knowledge of mortgage products/services and market trends.

Responsibilities

• Supervise day-to-day loan origination activities for a small team of Mortgage Loan Originators.
• Ensure documents required for processing, underwriting, and closing are secured promptly from appropriate sources.
• Meet annual loan volume origination goals established by upper management.
• Establish referral-source relationships with real estate brokers, builders, and other external sources.
• Participate in local and state mortgage banking, realtor, and builder trade associations.
• Maintain thorough understanding of mortgage industry knowledge and event issues.
• Establish collaborative partnerships within U.S. Bank Home Mortgage and other U.S. Bank business lines.
• Promote customer relationship growth and additional product sales.
• Interview and recruit new talent.
• Proactively retain employees through employee development and positive employee engagement.

Skills

Mortgage Loan Origination

New Business Development

Relationship Management

Customer Service

Sales Strategies

Detail Orientation

Verbal Communication

Written Communication

Education

High school diploma or equivalent

NMLS Registration

Tools

Underwriting Requirements

FNMA/FHLMC/FHA/VA Knowledge

Local Bonding Programs

Job description

• Supervise day-to-day loan origination activities for a small team of Mortgage Loan Originators
• Ensure documents required for processing, underwriting, and closing are secured promptly from appropriate sources
• Meet annual loan volume origination goals established by upper management
• Establish referral-source relationships with real estate brokers, builders, and other external sources
• Participate in local and state mortgage banking, realtor, and builder trade associations
• Maintain thorough understanding of mortgage industry knowledge and event issues
• Establish collaborative partnerships within U.S. Bank Home Mortgage and other U.S. Bank business lines
• Promote customer relationship growth and additional product sales
• Interview and recruit new talent
• Proactively retain employees through employee development and positive employee engagement

Requirements

• High school diploma or equivalent
• Two or more years of mortgage sales experience
• Minimum one year of mortgage, sales, real estate, or banking experience for level placement
• National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z
• Required criminal background and credit check
• Demonstrated new business development and relationship management skills
• Good knowledge of sales and sales strategies
• Thorough knowledge of mortgage products/services, operations, and current market trends
• Basic knowledge of pricing and underwriting requirements of mortgage insurance companies
• Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors
• Familiarity with local, state and national laws, including Truth-in-Lending and RESPA
• Well-developed customer service/relations skills
• Strong attention to detail and ability to analyze financial information
• Good interpersonal, verbal and written communication skills
• Ability to perform duties outside of the regular place of business
• Two years of mortgage loan origination experience with proven results
• Ability to drive 2 or more hours per week
• Ability to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct

Core Competencies

Demonstrates expertise in mortgage loan origination, including strong relationship management and new business development skills. Proficient in mortgage products, underwriting requirements, and compliance with relevant laws and regulations.

Highest-signal resume keywords

• Mortgage Loan Origination
• National Mortgage Licensing System (NMLS) Registration
• New Business Development
• Relationship Management
• Customer Service Skills

ATS Optimization Keywords

Hard Skills

• Mortgage Sales Experience
• Knowledge of Mortgage Products/Services
• Understanding of Underwriting Requirements
• Pricing Knowledge
• Financial Analysis

Soft Skills

• Attention to Detail
• Interpersonal Skills
• Verbal Communication Skills
• Written Communication Skills
• Employee Engagement

Certifications & Qualifications

• NMLS Registration

Industry Keywords

• Mortgage Industry Knowledge
• Truth-in-Lending
• RESPA
• FNMA
• FHLMC
• FHA
• VA
• Local Bonding Programs