Mortgage Risk & Process Improvement Analyst

First American Financial Corp.; Fort Mill (SC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

401k plan

PTO / paid sick leave

Employee stock purchase plan

Job summary

First American Financial Corp. in Fort Mill, SC seeks an experienced risk analyst to drive risk assessments and process improvements in the mortgage servicing domain.

You will analyze workflows, develop control scopes, and collaborate with management to mitigate regulatory and operational risks. The role requires 4–7 years in financial services, preferably mortgage servicing, and strong communication, analytical, and project-management skills.

Qualifications

• Bachelor’s degree in business, Accounting or Finance.
• 4-7 years of experience in the Financial Services Industry, preferably in a Mortgage Loan Servicing environment.
• Mortgage servicing or mortgage lending experience preferred.
• Working knowledge of operational and regulatory risk controls, concepts, and practices.
• Ability to plan, organize and effectively execute risk mitigation and process improvement initiatives.
• Ability to establish and maintain effective working relationships within and between departments.
• Strong client service skills.
• Strong organizational and analytical skills.
• Attention to detail.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Self-motivated; self-starter.
• Ability to manage multiple tasks and respond quickly to emergent problems.
• Proficient in Microsoft Word, Excel and PowerPoint.

Responsibilities

• Analyzes, defines and documents detailed process workflows through user interviews, facilitated workshops and subject matter expert engagement.
• Design and execute risk assessments.
• Creates a clear understanding of the core accountabilities within the process.
• Organizes the research for and development of specialized risk assessment scopes.
• Collaborates with management and personnel to optimize risk assessment and scope development.
• Identifies potential business risks, operational and regulatory process deficiencies, and improvement opportunities.
• Gathers and synthesizes data; presents conclusions and offers risk mitigation, remediation, and process improvement solutions to management.
• Makes recommendations for additional controls and corrective action to improve the efficiency and effectiveness of operations and risk mitigation processes.
• Assists in preparing and presenting to management and/or affected business unit(s) on summaries, operational and regulatory risk assessment reports, trends, and remedial or mitigation solutions.
• Gathers information and provides fact-based findings and recommendations. Escalates issues identified during review and analysis to stakeholders.
• Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.

Skills

Risk assessment

Process improvement

Regulatory knowledge

Stakeholder management

Analytical skills

Communication skills

Education

Bachelor’s degree in business, Accounting or Finance

Tools

MS Word

MS Excel

PowerPoint

Job description

First American Financial Corp. in Fort Mill, SC seeks an experienced risk analyst to drive risk assessments and process improvements in the mortgage servicing domain.

You will analyze workflows, develop control scopes, and collaborate with management to mitigate regulatory and operational risks. The role requires 4–7 years in financial services, preferably mortgage servicing, and strong communication, analytical, and project-management skills.