Mortgage Renovations Processor- West

Rate; United States; On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental, vision benefits

Vacation benefits

Flexible spending accounts

Life insurance

Job summary

Rate is a national retail mortgage lender based in Chicago, delivering a tech-driven experience across 50 states. We are seeking an experienced mortgage loan professional to manage end-to-end loan processing with strict compliance and customer service excellence.

Responsibilities include gathering and verifying documents, ordering credit reports and appraisals, and calculating closing costs while maintaining confidentiality.

Qualifications

• 3+ years mortgage industry experience.
• Strong knowledge of FNMA, FHLMC, FHA, and VA programs.
• Experience with loan processing and compliance.

Responsibilities

• This candidate will be responsible for the entire end‑to‑end mortgage loan process, gathering and processing all loan documentation and ensuring full compliance with policy, regulatory requirements, and loan terms.
• Review and prepare mortgage loan files, ensuring accuracy and completeness.
• Obtain and verify borrower information by contacting verification sources and sending required forms.
• Order and track credit reports, appraisals, title work, and all supporting documentation.
• Identify deficiencies in loan files and communicate issues to underwriters and supervisors.
• Prepare closing statements and calculate principal, interest, and closing costs; communicate details to borrowers.
• Maintain strict confidentiality of borrower and loan information.
• Stay current on industry trends and guidelines through ongoing training.
• Deliver exceptional customer service throughout the loan process.

Skills

Mortgage programs knowledge

Encompass LOS

Communication skills

Analytical abilities

Income calculation

Job description

About the Company

Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com.

Responsibilities

• This candidate will be responsible for the entire end‑to‑end mortgage loan process, gathering and processing all loan documentation and ensuring full compliance with policy, regulatory requirements, and loan terms.
• Review and prepare mortgage loan files, ensuring accuracy and completeness.
• Obtain and verify borrower information by contacting verification sources and sending required forms.
• Order and track credit reports, appraisals, title work, and all supporting documentation.
• Identify deficiencies in loan files and communicate issues to underwriters and supervisors.
• Prepare closing statements and calculate principal, interest, and closing costs; communicate details to borrowers.
• Maintain strict confidentiality of borrower and loan information.
• Stay current on industry trends and guidelines through ongoing training.
• Deliver exceptional customer service throughout the loan process.

Qualifications

• At least 3 years of recent mortgage industry experience.

Required Skills

• Strong knowledge of FNMA, FHLMC, FHA, and VA programs.
• Proficiency with Encompass LOS (preferred).
• Excellent written and verbal communication skills.
• Strong organizational and analytical abilities with the ability to calculate income.

Preferred Skills

• Previous construction and/or renovation processing experience is preferred.

Pay range and compensation package

Pay Range: up to $65k base plus bonus. The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

Applications are being accepted on an ongoing basis.