Mortgage Regional Sales Manager

UNITED COMMUNITY BANK; Greenville (SC); On-site; USD 60,000 - 71,000; Full time

Job summary

United Community Bank is hiring a Mortgage Regional Sales Manager to lead a high-performing team of Mortgage Loan Officers and drive origination goals with a focus on profitability and customer experience.

You will establish regional sales strategies, coach team members, and ensure compliance with investor requirements while coordinating with operations to maximize efficiency and cross-sell opportunities.

Qualifications

• High School Diploma or equivalent; Bachelor's degree preferred.
• 3 years’ management experience with 12-20 team members.
• 3 years’ experience in residential mortgage sales origination and operations.
• Experience with FNMA/FHLMC/FHA/VA/USDA programs and guidelines.
• Strong coaching, communication, and leadership skills.
• Ability to work under pressure and in a regulated environment.

Responsibilities

• Establish production goals and strategy for Mortgage Loan Officers.
• Set annual goals, reevaluate monthly/quarterly.
• Drive sales productivity and profitability with Mortgage Loan Officers.
• Recruit, train, and retain top performers.
• Ensure loans meet quality, compliance, and investor requirements.
• Manage cross-sell goals and budget/P&L.
• Lead regional sales training and maintain best-in-class service.

Skills

Team leadership

Mortgage sales originations

Sales strategy

Coaching

Budget judgment

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Job description

Overview

As a Mortgage Regional Sales Manager, you will partner with smart talented people who are leading experts in the mortgage industry. You will be responsible for all aspects of your team’s origination goals and strategy and will drive your team to results and profitability. You will lead your team in ensuring that sales productivity is at its maximum while loans are handled with the most professional execution and proving excellent customer experience. Your leadership, passion, and hard work will be rewarded with a competitive salary and a top-notch benefits package.

What You’ll Do

• Establishing production goals and strategy for Mortgage Loan Officers


• Determining team’s annual goals, reevaluating the goals monthly and quarterly


• Driving sales productivity and profitability through closely working with Mortgage Loan Officers


• Recruiting, training, and building a high performance team and retaining top performers, helping them achieve the Sales Productivity goals established


• Motivating and rewarding mortgage consultants through sales calls notating excellent performance results, supporting joint sales calls/ventures


• Ensuring that teams are following set policies and procedures so that all loans are of the highest quality and in compliance with United Community Bank, regulatory and investor requirements


• Determining cross sell goals annually, reevaluating monthly and quarterly


• Managing expenses, revenue generation, and profit and loss statement


• Leading sales and product training in the region ensuring Mortgage Loan Officers are maintaining “best in class” customer service levels


• NMLS # initial registration and annual renewal is required for this role. This process includes fingerprinting and background checks.


• Partnering with:
  
  
  
  • the Bank to ensure mortgage and cross sell goals within United Community Bank are being met
  
  
  • Fulfillment/Operations to ensure efficient customer driven production, fulfillment/operations, pricing, and delivery
  
  

Requirements For Success

• High School Diploma or equivalent; Bachelor’s degree preferred


• 3 years’ management experience or proven leadership of 12-20 team members


• 3 years’ experience working in a Bank regulated environment preferred


• 3 years’ experience in the following:
  
  
  
  • residential mortgage sales originations
  
  
  • mortgage originations operations with a knowledge of loan underwriting, processing and closing functions
  
  
  • FNMA/FHLMC/FHA/VA/USDA programs and underwriting guidelines, as well as those of other conventional investors, state/local bond programs and private mortgage insurers
  
  
  • mortgage retail sales
  
  
  • net operating income and budgets
  
  
  • marketing, strategy and plans in a retail sales environment
  
  
  
  


• Ability to coach and provide feedback to team


• Ability to make day to day business decisions outside of written policy


• Good analytical ability and problem solving skills


• Excellent verbal and written communication skills


• Ability to work under pressure


• Customer service oriented


• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

Conditions of Employment

• Must be able to pass a criminal background and credit check

SUPERVISORY RESPONSIBILITY

This position manages employees and is responsible for the coaching, development, and performance management of those employees.

FLSA: Exempt

WORK ENVIRONMENT

United location within the footprint

POSITION TYPE

This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.

TRAVEL

This position requires up to 25% travel.

OTHER

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Pay Range

USD $60,466.00 - USD $71,430.00 /Yr.