Mortgage Processor II — Remote After Onboarding

Newtown Savings Bank; Newtown (CT); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Medical benefits

Paid time off

Short/long-term disability

Job summary

Newtown Savings Bank is seeking an organized Mortgage Processor II to manage a diverse loan pipeline, ensuring completeness and underwriting compliance. The role interfaces with loan officers, underwriters, and other stakeholders to enable timely closings.

The position is remote after onboarding, but candidates must live within commuting distance of Newtown, CT, and will attend training and meetings at the office as required.

Qualifications

• Understanding of residential mortgage underwriting process and loan documentation.
• Familiarity with state and federal real estate lending laws (TIL, RESPA, HMDA, CRA).
• Excellent written and verbal communication skills.

Responsibilities

• Process residential mortgage loans across programs in accordance with policies and regulatory requirements.
• Deliver excellent customer service through proactive communication with borrowers and internal teams.
• Analyze loan files (income, assets, credit) for completeness and accuracy before submission.
• Submit files through automated underwriting systems (DU/LP).
• Maintain accurate data in origination systems to ensure integrity.
• Use fraud detection tools to identify discrepancies and resolve issues.
• Serve as primary contact for borrowers, employers, appraisers, and attorneys to clear conditions.
• Monitor documentation to ensure all items are received and conditions cleared.
• Oversee loan pipeline to meet SLAs and progress from application to closing.
• Collaborate with loan officers, underwriters, and closers to meet deadlines.
• Identify risks and escalate appropriately in a fast-paced environment.
• Prioritize tasks with strong time management and organization.
• Support community presence through civic and business development activities.

Skills

Excellent communication

Self-motivated

Underwriting knowledge

Regulatory awareness

Education

College degree or high school diploma with mortgage lending experience

Tools

Encompass

Microsoft Excel

Microsoft Word

Job description

Newtown Savings Bank is seeking an organized Mortgage Processor II to manage a diverse loan pipeline, ensuring completeness and underwriting compliance. The role interfaces with loan officers, underwriters, and other stakeholders to enable timely closings.

The position is remote after onboarding, but candidates must live within commuting distance of Newtown, CT, and will attend training and meetings at the office as required.