Mortgage Processor II (Remote)

Newtown Savings Bank; Newtown (CT); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Medical benefits

Paid time off

Short/long-term disability

Job summary

Newtown Savings Bank is seeking an organized Mortgage Processor II to manage a diverse loan pipeline, ensuring completeness and underwriting compliance. The role interfaces with loan officers, underwriters, and other stakeholders to enable timely closings.

The position is remote after onboarding, but candidates must live within commuting distance of Newtown, CT, and will attend training and meetings at the office as required.

Qualifications

• Understanding of residential mortgage underwriting process and loan documentation.
• Familiarity with state and federal real estate lending laws (TIL, RESPA, HMDA, CRA).
• Excellent written and verbal communication skills.

Responsibilities

• Process residential mortgage loans across programs in accordance with policies and regulatory requirements.
• Deliver excellent customer service through proactive communication with borrowers and internal teams.
• Analyze loan files (income, assets, credit) for completeness and accuracy before submission.
• Submit files through automated underwriting systems (DU/LP).
• Maintain accurate data in origination systems to ensure integrity.
• Use fraud detection tools to identify discrepancies and resolve issues.
• Serve as primary contact for borrowers, employers, appraisers, and attorneys to clear conditions.
• Monitor documentation to ensure all items are received and conditions cleared.
• Oversee loan pipeline to meet SLAs and progress from application to closing.
• Collaborate with loan officers, underwriters, and closers to meet deadlines.
• Identify risks and escalate appropriately in a fast-paced environment.
• Prioritize tasks with strong time management and organization.
• Support community presence through civic and business development activities.

Skills

Excellent communication

Self-motivated

Underwriting knowledge

Regulatory awareness

Education

College degree or high school diploma with mortgage lending experience

Tools

Encompass

Microsoft Excel

Microsoft Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mortgage Processor II (Remote with onsite requirements)

Newtown, CT, US

Newtown Savings Bank is seeking an organized, self‑motivated, team player to join our Loan Origination Department as a Mortgage Processor II. The Processor II is responsible for delivering high‑quality loan processing by reviewing files for completeness and compliance with underwriting standards. The role serves as a key liaison between borrowers’ loan officers, underwriters, and other key stakeholders to ensure efficient and timely loan closings. The Processor II manages a pipeline of conventional, government, jumbo and portfolio loans, while maintaining accuracy, responsiveness, and regulatory compliance.

THIS POSITION IS REMOTE after onboarding is complete; however candidates must live within commuting distance to Newtown, CT, and will be required to visit the office for training, meetings, etc.

PRIMARY RESPONSIBILITIES

• Process residential mortgage loans across various programs in accordance with bank policies, procedures, and all regulatory requirements.
• Deliver excellent customer service through proactive communication and collaboration with all internal teams and external customers.
• Analyze loan files, including income, asset, and credit documentation, to ensure completeness and accuracy prior to submission.
• Submit loan files through automated underwriting systems (DU – Fannie Mae Desktop Underwriter or Freddie Mac Loan Product Advisor).
• Maintain accurate and complete data within the loan origination systems to ensure data integrity.
• Utilize fraud detection tools to identify discrepancies and resolve issues in a timely manner.
• Act as a primary point of contact for borrowers, employers, appraisal management companies, and attorneys to obtain and clear outstanding conditions.
• Maintain consistent follow‑up to ensure all required documentation is received and conditions are cleared.
• Monitor loan pipeline to meet service‑level expectations and ensure timely progression from application through closing.
• Collaborate closely with loan officers, underwriters, and closers to meet established deadlines and performance standards.
• Demonstrate strong critical thinking skills by identifying potential risks or issues and escalating properly.
• Thrive in a fast‑paced, high‑volume environment, while maintaining accuracy and attention to detail.
• Exhibit strong time management and organizational skills to effectively prioritize and meet deadlines.
• Support the bank’s community presence by participating in civic and community functions to promote business development opportunities.

POSITION REQUIREMENTS

• College degree or High School diploma required with 2-4 years of mortgage lending experience. Encompass experience is a plus.
• Excellent communication skills; both written and verbal.
• Must be self‑motivated and solution oriented.
• Knowledge and understanding of the residential mortgage underwriting process and loan documentation.
• Candidate must be familiar with state and federal laws governing real estate lending transactions. (Truth‑in‑Lending, RESPA, HMDA, CRA)
• Microsoft Excel and Word skills required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full‑time employees also receive a complete benefit package including a generous 401(k), medical benefits, paid time off, and short and long‑term disability programs.

Newtown Savings Bank is an equal opportunity employer and complies with affirmative action programs for qualified veterans and individuals with disabilities. Newtown Savings Bank shall not discriminate against any employee or applicant for employment based on race, color, religion, gender, age, marital status, national origin/ancestry, sexual orientation, gender identity, disability status, protected veteran status, or any other legally protected status.