Mortgage Processor

Bank Newport; Middletown (RI); Hybrid; USD 48,000 - 72,000; Full time

Job summary

BankNewport is seeking a mortgage loan processor to support residential lending. The role includes processing applications, collecting verifications, and entering data in LO software. It requires attention to detail and knowledge of mortgage regulations.

Hybrid work arrangement: at least three days on-site in Rhode Island, with ongoing collaboration across teams. Ideal candidates have 3+ years of processor experience and strong communication skills.

Qualifications

• High school diploma or equivalent with relevant coursework.
• Minimum 3 years mortgage lending/processor experience.
• Knowledge of mortgage procedures and regulatory requirements.

Responsibilities

• Process residential mortgage loan applications and collect documents.
• Enter data in loan origination software and verify accuracy.
• Coordinate with customers and investors, monitor pipeline.
• Ensure compliance with TRID, Reg B and Reg Z.

Skills

Mortgage lending

Loan processing

Attention to detail

Communication

Education

High school diploma

specialized training

Tools

Desktop Underwriter

Loan origination software

Windows/Excel

Job description

Overview

Performs a variety of loan processing and pre-underwriting duties in support of the residential lending activities in conformance with established Bank policies and procedures.

This will be a hybrid position with a requirement of no less than three (3) days on site in office.

Responsibilities

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.

• Processes residential mortgage loan applications. Collects reports and appraisals, inputs loan data, requests and ensures the receipt of required verifications and other various supporting documents.
• Review and enter application data in loan origination software.
• Collect, track, and scan borrower documents.
• Make calls to verify employment and insurance coverage.
• Knowledge of Secondary Market Underwriting Guidelines. Coordinate the process of submitting Correspondent Loans to investors, including Rhode Island Housing’s Tax Credit Program (MCC).
• Order and track title orders, appraisals, tax transcripts, property tax information, and pay-offs.
• Contact customers to provide updates on their loan process and to resolve issues / problems.
• Reviews collected data and pre-underwrites loans within the limits of authority.
• Monitors pending loan files to ensure compliance with applicable Bank policies, procedures and regulatory requirements.
• Keeps abreast of developments with the residential lending field related to loan processing and underwriting. Attends relevant courses and seminars.
• Demonstrate a thorough working knowledge of company guidelines and policies as well as all applicable laws and regulations related to mortgage lending in order to ensure compliance. (TRID, Reg B, Reg Z)
• Demonstrate a high level of professionalism and integrity in all internal and external interactions with colleagues, customers and vendors.
• Ability to multi-task in a fast paced environment and manage assigned pipeline using reports to meet rate lock dates, mortgage contingency dates and closing dates.
• Facilitate the Construction Disbursement process post-closing by serving as customer point-of-contact and obtaining appraisal inspections & title rundowns
• Continually strives to improve the department’s efficiencies
• Accountable for Compliance and Audit reviews
• Communicates professionally in oral and written format with internal and external customers

OTHER ACCOUNTABILITIES / RESPONSIBILITIES:

• Performs related and unrelated duties as may be required.
• Cross-trained in Consumer Lending loan processing
• Standard 40 hour work week expected, though position may sometimes require early arrival, late departure or weekend hours.

SUPERVISORY SCOPE:

No supervisory responsibility

INDEPENDENT ACTION:

Performs work within established guidelines and according to specific procedures. Refers problems to immediate supervisor.

Qualifications

• High school or its equivalent plus specialized course work and training.
• At least three years of experience in mortgage lending with two years’ work as a processor.
• A demonstrated understanding of mortgage loan procedures and regulatory requirements and the ability to analyze and interpret personal, corporate and partnership tax return and financial statements.
• Proven organizational, oral and written communications, problem solving and analytical skills and interpersonal skills.
• Must possess a high degree of accuracy and attention to detail.
• Must be able to work independently as well as on a team.
• Must have working knowledge of Windows, Word, Excel and Desktop Underwriter as well as loan origination systems.

PHYSICAL REQUIREMENTS

Any physical demands or work conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable Accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees need to have the ability to:

• Travel independently to the position’s primary work location, other bank properties and work-related activities or events at locations outside the Bank.
• Effectively communicate and exchange accurate information and ideas so others will understand.
• Independently operate a computer and other office machinery, such as a calculator, copy machine, printer and software programs related to the position needed to complete the primary functions.
• Sit or stand at a workspace and use a computer or other equipment for prolonged periods of time.
• Meet the hybrid work schedule requirements for physically working in the office during normal business hours on Mondays and Wednesdays and another day of choice to effectively meet business needs.
• Move office items weighing up to 35 pounds.
• Work in an environment with low to moderate noise levels.

BANKNEWPORT CORE VALUES:

• We celebrate individuality
• We empower employees to be creative problem solvers
• We invest and take the time to really get to know our customers
• We commit to serving the financial needs of Rhode Islander’s

BankNewport is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, military service, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.