Mortgage Post Closing/Servicing Processor

Liberty Federal Credit Union; Evansville (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Life insurance

Disability insurance

Tuition reimbursement

Job summary

Liberty FCU is seeking a Mortgage Post Closing/Servicing Processor to join our Evansville, IN team. The role focuses on mortgage loan boarding, servicing after close, and coordinating with accounting for reconciliations. Work week is 40 hours with rotating Saturdays and potential overtime during peak periods.

Responsibilities include fielding servicing calls, processing payoffs, researching loan issues, and supporting loan sale activities. Previous mortgage servicing experience is preferred.

Qualifications

• Previous mortgage servicing experience preferred.
• Ability to work a 40-hour week and rotating Saturdays.
• Strong attention to detail and member service skills.

Responsibilities

• Field servicing calls from members and staff.
• Complete boarding for new, renewed and modified mortgage loans.
• Perform servicing after close: payments, payoffs, issue resolution.
• Support loan sale transactions and reconciliations with accounting.

Skills

Mortgage servicing

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical MAIN OFFICE, Evansville, IN, US

3 days ago Requisition ID: 3972

Liberty FCU, a full-service credit union, is currently seeking aMortgage Post Closing/Servicing Processor. The candidate must possess excellent member service skills with attention to detail. Previous mortgage servicing experience is preferred. The candidate will be scheduled for a 40-hour work week and must be available to work Saturdays on a rotating basis. Overtime may be required during peak periods. This position will be stationed at 4405 Theater Drive, Evansville, IN.

Duties and responsibilities include but are not limited to the following:

• Provide excellent member service when fielding servicing calls from employees and members
• Complete the boarding process for new, renewed and modified mortgage loans
• Perform all aspects of servicing functionalities after the loan has closed, including:
  • Payment research
  • Quote and process mortgage payoffs
  • Research and resolve loan issues to conclusion
  • Assist with accuracy review of input to computer loan system
  • Assist as needed for loan sale transactions
  • Work collaboratively with accounting for all accounting reconciliations
• Process and correct mortgage transactions in the servicing software

Benefits and Compensation:

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.