Mortgage Post Closing/Servicing Processor

Mmbba; Evansville (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Medical, Dental and Vision Insurance

401(k) retirement program

Group Term Life Insurance

Tuition Reimbursement Program

Job summary

Liberty FCU is seeking a Mortgage Post Closing/Servicing Processor to handle boarding and ongoing servicing for mortgage loans. The role requires strong member service skills and attention to detail, with prior mortgage servicing experience preferred.

The position is based at 4405 Theater Drive, Evansville, IN, with a 40-hour work week and rotating Saturdays. Responsibilities include boarding, payment research, payoff processing, loan input accuracy, and collaboration with accounting for

Qualifications

• Excellent member service skills and attention to detail.
• Previous mortgage servicing experience preferred.
• Ability to handle servicing calls and inquiries with accuracy.

Responsibilities

• Provide excellent member service when fielding servicing calls from employees and members.
• Complete the boarding process for new, renewed and modified mortgage loans.
• Perform all servicing functions after loan closing: payment research and payoff processing.
• Assist with input accuracy in the loan system and with loan sale transactions.
• Collaborate with accounting for reconciliations and general servicing support.

Skills

Customer service

Attention to detail

Mortgage servicing

Tools

Mortgage software

Job description

Liberty FCU, a full-service credit union, is currently seeking a Mortgage Post Closing/Servicing Processor. The candidate must possess excellent member service skills with attention to detail. Previous mortgage servicing experience is preferred.

The candidate will be scheduled for a 40-hour work week and must be available to work Saturdays on a rotating basis. Overtime may be required during peak periods. This position will be stationed at 4405 Theater Drive, Evansville, IN.

• Provide excellent member service when fielding servicing calls from employees and members
• Complete the boarding process for new, renewed and modified mortgage loans
• Perform all aspects of servicing functionalities after the loan has closed, including;
  • Payment research
  • Quote and process mortgage payoffs
  • Research and resolve loan issues to conclusion
  • Assist with accuracy review of input to computer loan system
  • Assist as needed for loan sale transactions
  • Work collaboratively with accounting for all accounting reconciliations
• Process and correct mortgage transactions in the servicing software

Benefits and Compensation:

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.