Mortgage Origination Specialist

Placements24; Willows (CA); Hybrid; USD 18,000 - 32,000; Full time

Benefits offered by this job

Commission incentives

Medical aid and pension

Job summary

Placements24 is seeking a Mortgage Origination Specialist for a well-established financial institution in Welkom, Free State. The role guides clients through the mortgage process, educates them on loan products, and ensures accurate documentation.

Based in Welkom with hybrid work, the ideal candidate has 3+ years in mortgage origination, strong communication, and proficiency with mortgage software and CRM systems.

Qualifications

• 3+ years in mortgage origination or related financial services.
• Strong understanding of mortgage products, underwriting guidelines, and regulatory requirements.
• Proficient in mortgage origination software and CRM systems.
• Excellent communication and customer service orientation.

Responsibilities

• Guide clients through the mortgage application process from inquiry to closing.
• Collect and review required financial documentation for accuracy.
• Assess applicants' financial standing and eligibility.
• Submit loan applications to underwriters for approval.
• Liaise with clients, loan officers, appraisers, and other parties.
• Maintain up-to-date knowledge of mortgage lending regulations and market trends.
• Ensure documents comply with policies and regulatory requirements.
• Provide exceptional customer service and promptly address inquiries.
• Manage a pipeline of applications to meet targets.
• Build relationships with clients and referral partners.

Skills

Communication skills

Attention to detail

Mortgage lending knowledge

CRM software

Sales skills

Time management

Education

Bachelor's degree in Business, Finance, or related field

Tools

Mortgage origination software

CRM software

Job description

About the Role

Our client, a well-established financial institution in Welkom, Free State , is seeking a diligent and customer-focused Mortgage Origination Specialist. This role is central to assisting clients in navigating the mortgage application process, from initial inquiry through to closing. You will be responsible for educating clients on mortgage products, gathering necessary documentation, and ensuring a smooth and efficient application experience. The ideal candidate will possess excellent communication skills, a keen eye for detail, and a thorough understanding of mortgage lending principles within the Banking & Finance sector. This position is crucial for supporting our client's commitment to providing accessible and reliable home financing solutions in the Welkom area.

Key Responsibilities

• Guide prospective clients through the mortgage application process, explaining various loan products and their features.
• Collect and review all required financial documentation from applicants, ensuring completeness and accuracy.
• Assess applicant's financial standing and eligibility for mortgage products.
• Submit completed loan applications to underwriters for approval.
• Liaise with clients, loan officers, appraisers, and other relevant parties throughout the origination process.
• Maintain up-to-date knowledge of mortgage lending regulations, policies, and market trends.
• Ensure all applications and supporting documents comply with company policies and regulatory requirements.
• Provide exceptional customer service, addressing client inquiries and concerns promptly and professionally.
• Manage a pipeline of mortgage applications efficiently to meet targets.
• Build and maintain strong relationships with clients and referral partners.

Requirements

• High school diploma or equivalent; a Bachelor's degree in Business, Finance, or a related field is preferred.
• Minimum of 3 years of experience in mortgage origination, loan processing, or a related financial services role.
• Thorough understanding of mortgage lending products, underwriting guidelines, and regulatory requirements (e.g., FICA, NCA).
• Proficiency in mortgage origination software and CRM systems.
• Excellent sales, communication, and interpersonal skills.
• Strong organizational and time management abilities.
• Detail-oriented with a high level of accuracy.
• Ability to work effectively in a team environment and independently.
• Customer-centric approach with a passion for helping clients achieve homeownership.

Benefits

Our client offers a competitive base salary plus commission structure, comprehensive medical aid and pension benefits, and ongoing training opportunities. This role is based in Welkom, Free State and operates on a Hybrid model, allowing for a blend of office-based work and remote flexibility. Join a supportive team dedicated to financial excellence in the Banking & Finance industry.