Mortgage Operations - Loan Processor II

Bankmw; Kansas City (MO); Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Insurance

401k

Stock purchase program

Paid time off

Assoc banking perks

Job summary

NBH Bank is hiring a Loan Processor II to handle FHA/VA/Conventional loans, ensuring accuracy and compliance throughout the workflow. You will manage disclosures, orders, and documentation while collaborating with mortgage bankers to advance the pipeline.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced environment. A solid knowledge of regulatory requirements and local market conditions is essential.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of retail FHA/VA/Conventional residential loan processing experience.

Responsibilities

• Process FHA/VA/Conventional residential loan files within guidelines for accuracy and efficiency.
• Prepare and send disclosures and manage HMDA/REGB requirements timely.
• Meet weekly with mortgage bankers to discuss pipeline and strategy.
• Upload documents into Encompass and maintain a complete conversation log in the loan file.
• Follow up with third parties to ensure timely delivery of orders (tax transcripts, appraisals, title reports, etc.).
• Maintain compliance with BSA/OFAC and bank policies.

Skills

Verbal communication

Written communication

Interpersonal skills

Team player

Organizational skills

Multitasking

Analytical ability

Problem solving

Attention to detail

Regulatory knowledge

Local market knowledge

Education

High school diploma

Associates degree

Tools

Encompass

MS Office

Job description

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

As a Loan Processor II, you will process FHA/VA/CONV/RH/Mortgage Revenue Bond loans within established guidelines and procedures for accuracy and efficiency and obtain/verify financial information as required by FHA/VA/CONV/RH/Mortgage Revenue Bond loan products to include additional information required by Peoples. You will be responsible for a variety of tasks including preparing and sending disclosures as needed, managing REGB and HMDA requirements in a timely manner, and meeting weekly with mortgage bankers to discuss pipeline progression and strategy. Along with, ensuring that the information in the field screens for the processors are accurate and complete and meets the required fields to submit to underwriting. You will place orders for various services such as agency case numbers, tax transcripts, appraisals, flood certs, written verifications, title reports, homeowner’s insurance, and payoffs, and following up on orders to third parties to ensure timely delivery. Additionally, you will upload documents into Encompass, document the conversation log in the loan file with all activities, meet internal service standards, and perform special projects and other duties as assigned. You are expected to build a great rapport with clients and fellow associates and treat others with respect and consideration regardless of their status or position.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements:

To be considered for this position, you must possess the following qualifications.

• High school graduate or equivalent preferred.


• Experience working in a fast-paced, deadline-oriented environment.


• Minimum two (2) years of retail FHA/VA/CONVENTIONAL residential loan processing experience required.

Desired Qualifications:

To be considered an ideal candidate, you should possess some of the following qualifications:

• Associate’s degree or higher.

Skills and Abilities:

Below is a general list of desired skills and abilities; this is not an exhaustive list.

• Effective verbal and written communication skills.


• Excellent interpersonal skills.


• Ability to work well as a team player and assist other teams as needed.


• Ability to organize work and be flexible on priorities and urgency.


• Ability to interpret agency policies and Peoples procedures to customers.


• Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers, third parties, and co-workers.


• Good math, typing, and computer skills with experience using Microsoft products.


• Ability to manage multiple tasks simultaneously in a fast-paced environment.


• Analytical ability.


• Problem solving skills.


• Attention to detail.


• Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the lending process.


• Familiarity of local financial marketplace.

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role


• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.


• An associate must be able to work overtime to the extent necessary.


• Sitting for extended periods of time (typically no longer than 8 hours).


• Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).

Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.

• insurance


• 401k


• an associate stock purchase program


• paid time off


• associate banking perks

If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.