Mortgage Loan Processor

Northrim Bank, Member FDIC; Anchorage (AK); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

PTO & holidays

401K match

Parental leave

Education assistance

Employee assistance program

Wellness program

Job summary

Northrim Bank in Anchorage, AK seeks a Mortgage Loan Processor to turn loan applications into closings. You’ll work with Loan Originators, Underwriters, and borrowers to ensure every file is complete, compliant, and ready to cross the finish line.

This role requires exceptional attention to detail, strong customer service, and a solid understanding of real estate documentation, loan policies, and multi-file management in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of loan processing experience preferred.
• Mortgage industry experience is a plus.

Responsibilities

• Review loan documents for accuracy and compliance.
• Verify borrower information and resolve discrepancies.
• Order credit reports, appraisals, and title work.
• Prepare and submit loan files to Underwriting for approval.
• Update loan systems based on underwriting decisions and status changes.
• Communicate with customers about loan status and timelines.
• Maintain documentation and ensure timely follow-up on conditions.

Skills

Attention to detail

Customer service

Real estate documentation

Managing multiple files

Integrity & work ethic

Problem-solving & pace

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Loan systems

Job description

We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities.

Employee Benefits:

• Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
• Paid Time Off to include select paid holidays
• Retirement Benefits with generous 401K match

Some Other Favorite Employee Benefits Include

Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!

Employee Benefits:

• Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
• Paid Time Off to include select paid holidays
• Retirement Benefits with generous 401K match

Some Other Favorite Employee Benefits Include

Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!

Pay is depending on experience. Minimum is $22.95/hour. Now Hiring: Mortgage Loan Processor

Are you the kind of person who loves checking things off a list, solving puzzles, and keeping everything perfectly organized? Do you thrive in a fast-paced environment where accuracy matters and teamwork is everything? If so, we’re looking for you!

As a Mortgage Loan Processor, you’ll play a critical role in turning loan applications into successful closings. You’ll work closely with Loan Originators, Underwriters, and borrowers to make sure every loan file is complete, compliant, and ready to cross the finish line.

What You’ll Do

Every day brings something new, but here’s how you’ll make an impact:

• Review incoming loan documents to ensure accuracy, completeness, and compliance
• Verify borrower information, resolve discrepancies, and coordinate directly with borrowers and Loan Originators
• Order credit reports, appraisals, flood certifications, title work, insurance, and other required documentation
• Prepare and submit clean, organized loan files to Underwriting for approval
• Update loan systems based on underwriting decisions and loan status changes
• Communicate with customers regarding loan status, next steps, and timelines
• Track and follow up on outstanding conditions and documentation
• Perform thorough document audits prior to funding
• Resolve exceptions and conditions to keep loans moving forward
• Stay up to date on FHA, VA, and conventional loan guidelines and changes
• Ensure compliance with all state and federal regulations and company policies
• Support the team with additional duties as needed

What You Bring to the Table Education & Experience

• High School Diploma or equivalent required
• 2+ years of loan processing experience preferred
• Mortgage industry experience is a plus (but we’re open to strong candidates!)
• Military education or experience may substitute for education or work experience

Skills That Set You Apart

• Exceptional attention to detail-you catch what others miss
• Strong customer service mindset with clear, confident communication skills
• Solid understanding of real estate documentation, compliance, and loan policies
• Ability to manage multiple files, shifting priorities, and tight deadlines
• High integrity, strong work ethic, and commitment to excellence
• Comfortable working with change, problem-solving, and fast-paced workflows

Tech & Tools

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Comfortable navigating loan systems and standard office equipment
• Quick to learn new software and process updates

Work Environment & Expectations

• Professional office environment with a moderate noise level
• Primarily sedentary role with occasional lifting (up to 10 lbs)
• Daily computer use (6-8 hours)
• Ability to work extended hours when needed
• Reliable attendance and punctuality are essential

Why This Role Rocks

You’ll be at the heart of the mortgage process-making a real impact on borrowers’ lives, sharpening your industry expertise, and working alongside a collaborative, driven team that values accuracy, integrity, and results.

FLSA: Non-Exempt

GRADE: 14

WORKER CATEGORY: Full Time

Northrim Bank/Residential Mortgage, LLC is an equal opportunity and affirmative action employer. We not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law.