Mortgage Loss Mitigation Closer

Fifth Third; Cincinnati (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank in Cincinnati seeks a Homeowners Assistant Closer - Mortgage to support Loss Mitigation teams, preparing legal agreements and coordinating with attorneys. The role emphasizes accuracy, compliance with FDCPA, and effective communication with borrowers.

Responsibilities include auditing remittances, negotiating workouts, and maintaining detailed reports in systems like CACS, Access and Excel, with a focus on risk management and customer experience.

Qualifications

• High school diploma or equivalent is required.
• Knowledge of Fair Debt Collections Practices Act is preferred.
• Experience in Consumer Lending or legal/collections is required.

Responsibilities

• Audits remittances from borrowers and attorneys; liaises with Consumer Loan Operations.
• Manages Loss Mitigation legal agreements (modifications, forbearance, short sales).
• Reviews and negotiates workouts per policies; applies default concepts and workout tools.

Skills

Communication skills

Time management

Attention to detail

Multi-tasking

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Oral and written communication

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

Fifth Third Bank in Cincinnati seeks a Homeowners Assistant Closer - Mortgage to support Loss Mitigation teams, preparing legal agreements and coordinating with attorneys. The role emphasizes accuracy, compliance with FDCPA, and effective communication with borrowers.

Responsibilities include auditing remittances, negotiating workouts, and maintaining detailed reports in systems like CACS, Access and Excel, with a focus on risk management and customer experience.