Mortgage Loss Mitigation Closer

Fifth Third Bank; Cincinnati (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Fifth Third Bank is seeking a Homeowners Asst Closer - Mortgage to support Loss Mitigation activities in Cincinnati. The role involves preparing legal agreements, coordinating with attorneys, and ensuring regulatory compliance while handling various workout scenarios up to charge-off and recovery.

The candidate will audit remittances, manage modification and forbearance documents, and generate reports with tools like CACS, Access and Excel.

Qualifications

• High school diploma or equivalent.
• At least two years in consumer lending or collections.
• Familiarity with collection processes and the FDCPA.
• Proficiency in Word, Excel, Access, and PowerPoint.
• Excellent oral and written communication and attention to detail.

Responsibilities

• Audits remittances and ensures data integrity, liaising with Consumer Loan Operations.
• Manage all Loss Mitigation legal agreements including modification, forbearance, and short sale.
• Review and negotiate workouts per departmental policies.
• Apply knowledge of default concepts and Loss Mitigation tools.
• Handle customer payments and application of payments.
• Complete audit checks of Loss Mitigation files.
• Create and maintain reports, spreadsheets, records and logs for management.
• Review loss mitigation workout accounts for loan modifications; coordinate corrections.
• Research system issues and non-performing mortgage modifications; perform corrections.
• Resolve complex problems and communicate issues to management; prioritize workload.
• Record tasks in the Loss Mitigation database; complete projects using CACS, Access and Excel.

Skills

Communication

Attention to detail

Time management

Microsoft Office

Collections knowledge

FDCPA knowledge

Multi-tasking

Documentation skills

Education

High school diploma or equivalent

Two years consumer lending or collections experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

Fifth Third Bank is seeking a Homeowners Asst Closer - Mortgage to support Loss Mitigation activities in Cincinnati. The role involves preparing legal agreements, coordinating with attorneys, and ensuring regulatory compliance while handling various workout scenarios up to charge-off and recovery.

The candidate will audit remittances, manage modification and forbearance documents, and generate reports with tools like CACS, Access and Excel.