Mortgage Loan Support Specialist

Lincoln-Federal-Savings-Bank-1; Lincoln (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

Lincoln Federal Savings Bank is seeking a Mortgage Loan Assistant to support loan officers and processors in managing the mortgage application process. You will gather borrower information, verify details, and communicate with clients to ensure timely, accurate documentation.

The role includes scheduling, maintaining records, and assisting with business development to grow the loan portfolio while upholding a high standard of confidentiality and professionalism.

Qualifications

• High school diploma or GED is required.
• Ability to review and process large amounts of information accurately.
• Strong verbal and written communication skills are essential.
• Ability to multi-task and prioritize work.
• Friendly, professional demeanor with clients.
• Understanding of mortgage products, regulations, and procedures.
• Proficiency in Microsoft Office Suite.
• Willingness to collaborate with colleagues.

Responsibilities

• Assist loan officers with pre-qualification reviews and loan processing.
• Gather and organize borrower information for applications.
• Support loan officers with social media marketing and business development.
• Review applicant information for accuracy and completeness.
• Maintain regular communication with borrowers about status and questions.
• Arrange appointments for loan officers and borrowers.
• Verify documents are completed accurately and submitted on time.
• Enter borrower information into loan processing systems.
• Keep detailed records of borrower information and status.
• Perform general administrative duties like filing, scanning, and copying.

Skills

Customer service

Mortgage knowledge

Attention to detail

Communication skills

Office software

Education

High school diploma or GED

Job description

Lincoln Federal Savings Bank is seeking a Mortgage Loan Assistant to support loan officers and processors in managing the mortgage application process. You will gather borrower information, verify details, and communicate with clients to ensure timely, accurate documentation.

The role includes scheduling, maintaining records, and assisting with business development to grow the loan portfolio while upholding a high standard of confidentiality and professionalism.