Mortgage Loan Support Specialist

USA Mortgage; Annapolis (MD); On-site; USD 50,000 - 55,000; Full time

Job summary

USA Mortgage seeks a Loan Partner to assist the Mortgage Loan Originator with administration and processing of mortgage loans, ensuring accurate and timely processing across all stages. You will support document collection, pre-qualification tasks, scheduling signing appointments, and data entry. Strong customer service and attention to detail are essential; knowledge of RESPA required. Salary $50-55K + bonus.

Qualifications

• Administrative, clerical and customer service experience.
• Mortgage banking knowledge including Conventional, FHA, and VA products.
• Strong problem solving and customer service skills.
• MS Office proficiency and Encompass experience.
• MLO Originator License approved via NMLS.

Responsibilities

• Assist the MLO with originations and loan processing tasks.
• Prepare loan files for submission and data entry.
• Coordinate signing appointments and communicate with borrowers.
• Update marketing and loan database and support marketing efforts.
• May originate loans as applicable.

Skills

Administrative support

Customer service

Problem solving

Teamwork

Attention to detail

Communication

Education

High school diploma or equivalent

2-4 year college curriculum

Tools

MS Office

Encompass

Job description

USA Mortgage seeks a Loan Partner to assist the Mortgage Loan Originator with administration and processing of mortgage loans, ensuring accurate and timely processing across all stages. You will support document collection, pre-qualification tasks, scheduling signing appointments, and data entry. Strong customer service and attention to detail are essential; knowledge of RESPA required. Salary $50-55K + bonus.