Mortgage Loan Specialist I — Member-Focused Support

DuGood FCU; Nederland (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Training and support

Opportunities for growth

Job summary

A local credit union in Nederland, Texas, is looking for a Mortgage Loan Specialist I to enhance relationships with members and assist through the mortgage process. You will be vital in answering inquiries, collecting documentation, and ensuring timely communication throughout each loan application. Ideal candidates have at least one year of experience and excel in customer service and attention to detail while managing document-heavy tasks in a fast-paced environment.

Qualifications

• At least one year of mortgage loan processing experience preferred.
• Eligibility to pass a background check as per the SAFE Act/NMLS.
• Comfortable working with computers and detailed information.

Responsibilities

• Answer incoming mortgage questions and connect members with lenders.
• Ensure clear and timely communication between members and lenders.
• Collect and organize required loan documentation.

Skills

Exceptional member service skills

Clear communication

Attention to detail

Understanding of real estate documents

Job description

A local credit union in Nederland, Texas, is looking for a Mortgage Loan Specialist I to enhance relationships with members and assist through the mortgage process. You will be vital in answering inquiries, collecting documentation, and ensuring timely communication throughout each loan application. Ideal candidates have at least one year of experience and excel in customer service and attention to detail while managing document-heavy tasks in a fast-paced environment.