Mortgage Loan Servicing & Processing Specialist
Citizens Bank Minnesota
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Benefits offered by this job
Job summary
Citizens Bank Minnesota is seeking a Mortgage Loan Servicing & Processing Specialist in Minnesota. You will deliver the ultimate customer experience by handling Freddie Mac loan reporting, escrow analysis, and loan processing tasks with accuracy and attention to detail.
The role supports processing and closing loans for the secondary market, renewals, HELOC extensions, and maintenance of insurance and tax records. Benefits include health/dental/vision, 401K, and PTO; equal opportunity employer.
Qualifications
- High school diploma or equivalent.
- Computer and mathematical skills.
- Oral and written communication skills.
- Customer service experience beneficial but not required.
- Loan processing experience beneficial but not required.
- Banking experience beneficial but not required.
- Experience with legal docs beneficial but not required.
Responsibilities
- Ensure daily accurate reporting of Freddie Mac loans including payments, payoffs and new loans.
- Complete Freddie Mac monthly account reconciliation and monthly delinquency reporting.
- Prepare for and verify the escrow analysis process for all loans and provide documents to client monthly.
- Disburse payments from escrow accounts for taxes, insurance and PMI.
- Provide monthly private mortgage insurance reporting.
- Track all residential and commercial escrowed insurance policies.
- Scan and index documents into Synergy.
- Annually verify taxes on all properties are current.
- Assist the loan processing team with processing and closing loans for the secondary market, in-house portfolio loans and HELOCs.
Skills
Education
Job description
Description
Citizens Bank Minnesota is looking for a high performing Mortgage Loan Servicing & Processing Specialist who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. We are willing to accommodate the timeline for the right candidate to finish their education.
Ensure daily accurate reporting of Freddie Mac loans including payments, payoffs and new loans.
Complete Freddie Mac monthly account reconciliation and monthly delinquency reporting.
Prepares for and verifies the escrow analysis process for all loans and provides necessary
documents to client monthly.
Disburses payments from escrow accounts, in a timely matter, including homeowner’s insurance, flood insurance, property taxes, and PMI.
Provide monthly private mortgage insurance reporting.
Responsible for tracking all residential homeowners’ insurance (escrowed and non-escrowed) and tracking commercial escrowed policies.
Scan and index documents into Synergy.
Annually verify taxes on all properties are current.
Assist the loan processing team with processing and closing loans for the sale into the secondary market, in-house portfolio loans and Home Equity Lines of Credit (HELOC) for the bank’s portfolio.
Assist the loan processing team with consumer real estate mortgage renewals and HELOC extensions.
Employee Benefit Summary - https://www.citizensmn.bank/assets/files/Wl56vMZw
Health, dental, vision, life insurance, and disability
Hospital Indemnity, critical Illness and accident plans
401K Plan
Paid Time Off
Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.
High school diploma or equivalent
Computer and mathematical skills
Oral and written communication skills
Customer service experience beneficial but not required
Loan processing experience beneficial but not required
Banking experience beneficial but not required
Experience with legal docs beneficial but not required
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