Mortgage Loan Processor Remote Position

Capital Bank; South Carolina; Remote; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

Tuition Reimbursement

Parental Leave

Employee Recognition Program

Job summary

Capital Bank N.A. is seeking a Mortgage Loan Processor to join our remote team. You will work closely with loan originators to review applications, gather documents, and ensure accuracy for underwriting.

The role emphasizes strong customer service and timely communication to deliver a best-in-class experience. Responsibilities include verifying information, ordering credit reports and appraisals, and resolving deficiencies to move files to underwriting.

Qualifications

• Recent experience in the mortgage industry as an assistant, loan processor or loan officer is required.
• Proven customer service ability is required.
• Microsoft Office proficiency (Word, Excel, PowerPoint) is expected.

Responsibilities

• Prepares mortgage loan files by reviewing applications and clarifying information.
• Confirms mortgage loan application information by contacting verification sources.
• Obtains mortgage loan documentation by ordering credit reports, land surveys, appraisals, titles and related information.
• Identifies mortgage loan application and documentation problems by highlighting deficiencies and notifying the underwriter or supervisor.
• Supports loan originators by advising on viability at first glance and submitting documents to underwriting.

Skills

Customer service

Microsoft Office

Tools

Microsoft Office Suite

Job description

Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. CBNK) with over $3 billion in assets.

We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work.

For the last 6 out of 7 years, Capital Bank was named one of the "Best Banks to Work For" in the U.

The Mortgage Loan Processor works closely with loan originators to process mortgage loans in order to provide a best-in-class customer experience. The Processor receives the application online in and must have the ability to quickly review for accuracy and completeness, advise the LO as to viability of loan at first glance and then must acquire necessary documents to submit to underwriting for final approval.

• Prepares mortgage loan files by reviewing loan applications and clarifying and/or obtaining additional information
• Confirms mortgage loan application information by corresponding with verification sources
• Obtains mortgage loan documentation by ordering credit reports, land surveys, building appraisals, titles and related information
• Identifies mortgage loan application and documentation problems by highlighting deficiencies and notifying the mortgage loan underwriter and/or mortgage loan supervisor accordingly.
• Recent experience in the mortgage industry as an assistant, loan processor or loan officer is required
• Proven customer service ability is required
• Microsoft office software suite (Word, Excel, PowerPoint, etc)

Base Salary Range : $25.00 - $32.00 hourly. This role will include a yearly annual target bonus based on individual performance.

This is a 100% remote role.

We are currently hiring only within our core locations which include Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), North Carolina (NC), South Carolina (SC), Florida (FL).

• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
• Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
• Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

Helping People. Strengthening Communities.

Capital Bank, N.