Mortgage Loan Processor

Capital Bank; Indianapolis (IN); Remote; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

Disability Insurance

401k

Job summary

Capital Bank is seeking a Mortgage Loan Processor for a 100% remote role. The position supports loan originators by processing mortgage applications, reviewing documents for accuracy, and coordinating with underwriting to ensure timely approvals.

Ideal candidates have recent mortgage industry experience, knowledge of lending terminology, and a proven record in customer service while handling conventional, FHA, and VA loans.

Qualifications

• Recent mortgage industry experience as an assistant, processor, or loan officer.
• Knowledge of lending terminology and the ability to discuss requirements with borrowers.
• Experience processing conventional, FHA and VA loans.
• Proven customer service ability.

Responsibilities

• Calculates principal, interest and closing cost amounts and notifies the borrower accordingly.
• Prepares mortgage loan files by reviewing loan applications and clarifying and/or obtaining additional information.
• Confirms mortgage loan application information by corresponding with verification sources.
• Obtains mortgage loan documentation by ordering credit reports, land surveys, building appraisals, titles and related information.
• Identifies mortgage loan application and documentation problems by highlighting deficiencies and notifying the mortgage loan underwriter and/or mortgage loan supervisor accordingly.
• Processors should be able to disclose new loans, issue COC’s and complete the set up function of their loans.

Skills

Microsoft Office

Excel

PowerPoint

Communication skills

Customer service

Tools

Encompass

Job description

About Us

Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 6 out of 7 years, Capital Bank was named one of the \"Best Banks to Work For\" in the U.S. by American Banker.

Position Purpose

The Mortgage Loan Processor works closely with loan originators to process mortgage loans in order to provide a best-in-class customer experience. The Processor receives the application online in and must have the ability to quickly review for accuracy and completeness, advise the LO as to viability of loan at first glance and then must acquire necessary documents to submit to underwriting for final approval.

Position Responsibilities

• Calculates principal, interest and closing cost amounts and notifies the borrower accordingly.


• Prepares mortgage loan files by reviewing loan applications and clarifying and/or obtaining additional information.


• Confirms mortgage loan application information by corresponding with verification sources.


• Obtains mortgage loan documentation by ordering credit reports, land surveys, building appraisals, titles and related information.


• Identifies mortgage loan application and documentation problems by highlighting deficiencies and notifying the mortgage loan underwriter and/or mortgage loan supervisor accordingly.


• Calculates principal, interest and closing cost amounts and notifies the borrower accordingly.


• Processors should be able to disclose new loans, issue COC’s and complete the set up function of their loans.

Minimum Education & Experience

• Recent experience in the mortgage industry as an assistant, loan processor or loan officer is required.


• Must have knowledge of lending terminology and the ability/experience speaking with borrowers regarding lending requirements.


• Experience processing conventional, FHA and VA loans.


• Proven customer service ability is required.

Technical Knowledge and Skills

• Microsoft office software suite (Word, Excel, PowerPoint, etc)


• Encompass


• Excellent oral and written communication skills

Compensation

Base Salary Range: $25.00 - $32.00 hourly.

Additional Compensation

This role will include a yearly annual target bonus based on individual performance.

Working Arrangements

This is a 100% remote role. We are currently hiring only within our core locations which include Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), North Carolina (NC), South Carolina (SC), Florida (FL).

Why Join Us?

Join a growing company with a culture that fosters an entrepreneurial spirit.

Comprehensive benefits package

including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?

Company Contributions to your 401k

Regardless of your contribution

Employee Perks

Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!

Generous Paid Time Off and Paid Holidays

Including Paid Charity Hours to support volunteer opportunities.

Supporting Businesses. Helping People. Strengthening Communities.

Capital Bank, N.A. is an E-Verify, Afformative Action and Equal Opportunity Employer.