Mortgage Loan Processor I — Start Your Lending Career

First-Federal-Bank; Dunn (NC); Presencial; USD 42.000 - 65.000; Tempo integral

Resumo da vaga

First Federal Bank in Dunn, NC is seeking a detail‑oriented Mortgage Loan Processor I to manage residential loan files from application through closing and post‑closing. You will be the main contact for borrowers, loan officers, underwriters, and title companies, ensuring accuracy, timeliness, and regulatory compliance.

We train the right candidate and value strong organizational, communication, and customer service skills. Join a community bank committed to employee development and growth.

Qualificações

• High school diploma or equivalent.
• Attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Strong customer service skills and professional demeanor.
• Proficiency in Word, Excel, and Outlook.
• Ability to work independently while contributing to a team.

Responsabilidades

• Prepare and deliver initial loan disclosures in accordance with federal regulatory requirements and established timelines.
• Review loan applications and documentation for completeness, accuracy, and consistency.
• Collect, analyze, and verify borrower income, assets, employment, liabilities, and other required documentation.
• Order and review credit reports, appraisals, flood determinations, title work, and other third-party services as needed.
• Maintain loan files and ensure all documentation is organized and properly imaged within the loan origination system.
• Submit complete loan packages to underwriting and monitor loan status throughout the approval process.
• Communicate effectively with borrowers, loan officers, underwriters, attorneys, builders, real estate agents, and title companies to obtain required information and facilitate loan progress.
• Obtain and review documentation necessary to satisfy underwriting conditions.
• Coordinate closing activities and ensure all pre-closing requirements are completed within required timeframes.
• Ensure compliance with bank policies, investor guidelines, and applicable federal and state regulations.
• Safeguard confidential customer and bank information in accordance with privacy and security requirements.
• Provide exceptional customer service throughout the mortgage process.
• Perform additional duties and special projects as assigned by the Director of Residential Mortgage Lending.

Conhecimentos

Attention to detail

Organizational skills

Verbal communication

Written communication

Microsoft Office

Multitasking

Teamwork

Formação

High school diploma

Ferramentas

Mortgage origination systems

Document management platforms

Descrição da vaga

First Federal Bank in Dunn, NC is seeking a detail‑oriented Mortgage Loan Processor I to manage residential loan files from application through closing and post‑closing. You will be the main contact for borrowers, loan officers, underwriters, and title companies, ensuring accuracy, timeliness, and regulatory compliance.

We train the right candidate and value strong organizational, communication, and customer service skills. Join a community bank committed to employee development and growth.